Rated 4.4 out of 5 by 77
Rated 3.0 out of 5.0 Clean & comfortable but night staff need training
Overall our room & furnishings were great. Cleanliness of the room was great.
The night staff need training & there were people behind the desk who were not employees. I would not think this would be deemed as being acceptable.
May 23, 2015
Rated 5.0 out of 5.0 by Water Rat Hotel Bed and service / And Comments
After the first few nights I asked the front desk on the way to work if the sheets are changed daily and I was informed that they were.
I came back to hotel early to find the maid cleaning my room and she used a lint roller (like the one to remove lint from clothing) to clean my sheets - I was informed by house keeping they are only to change sheets 2 times a week. I then asked management about this and the same person that said sheets are changed daily stated again this, at this point another manager at front desk stated they are in the process of going green and will get the cards in future of whether guest want fresh sheets or not.
Being that this is Holiday Inn, I thought fresh sheets and a clean room is part of the room service provided.
Since this was a long stay (5- 6 weeks) - we also asked if we could bar-b-q out at the back patio by the pool - we were told that this would not be allowed - the owner of the Holiday Inn also owns the Bennigans restaurant a couple of blocks away - so one evening I saw him in the restaurant and asked why we could not get a B-B-Q pit; his statement was because of the length of our stay it would not be a problem, since he did not want us to move to another hotel - he would get one to the hotel asap. The B-B-Q pit was never purchased or brought to the hotel.
Just another suggestion - since this hotel is frequented by a lot of workers - a happy hour and appetizers would be greatly appreciated, I know the Hotel in Dumas does this for its guests as do a quite a few more
May 18, 2015
Rated 4.0 out of 5.0 by Deano912 Borger Bound!
The staff was very friendly. The room was very clean. All of the furnishings in the room and the decorations in the common areas were of good quality and were pleasing aesthetically. The bathroom was very clean. I enjoyed my stay.
May 18, 2015
Rated 5.0 out of 5.0 by Kit Cat Great Rooms!
The rooms were better than the typical Holiday Inn Exp room, they were roomy and had great extras
April 20, 2015
Rated 5.0 out of 5.0 by jenropaul56 Overall great experience
Comfortable bed, large room, nice big bathroom, front desk staff excellent, food yummy.
April 16, 2015
Rated 5.0 out of 5.0 by meemee45 Great staff
Love staying at this hotel as the staff are friendly and courteous. Hotel is always clean. Pool area is clean with plenty of towels. Always greeted when entering or leaving the hotel. Parking has plenty of lights and feel safe coming and going. Breakfast has plenty of options, plus the staff are eager to assist if you do not find what you are looking for. The cookies in the afternoon are a nice plus.
April 9, 2015
Rated 4.0 out of 5.0 by Anonymous1211 Staff was very Accommodating
The staff at this Holiday Inn Express was very accommodating for me as I was working a night schedule during my stay.
April 2, 2015
Rated 5.0 out of 5.0 by WG431 Clean and Friendly Place
Newer hotel that made the stay great by having a friendly staff and clean rooms.
April 2, 2015