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Rated 4.1 out of 5 by 385 reviewers.
Rated 5.0 out of 5.0 by Great staff/good room Enjoyed stay at HIE for graduation weekend. Staff were friendly, helpful, and competent. Had a smoke alarm issue in an adjacent room, reported it, and maintenance staff were fixing the issue within five minutes (late at nite). Impressive. Rooms and facilities were clean, well-lit, and safe. Very satisfied with this HIE. May 20, 2015
Rated 5.0 out of 5.0 by Service and staff are excelent The staff at this property is excellent. They were very accommidating and always courteous when asked a question or in need of a service. The property is also clean and well maintained and has recently been remodeled. I will recommend this to anyone, and will make it my place to stay on my return. May 12, 2015
Rated 1.0 out of 5.0 by bad stay bad room, bad food, bad point program run don/t walk from this hotel May 12, 2015
Rated 4.0 out of 5.0 by Won't break the bank Good property in a decent location. Ask for a room on back side to avoid health club noise. Staff are great and rooms are up to date. Price is good by Boston standards. May 11, 2015
Rated 5.0 out of 5.0 by boston vacation Hotel is in the north end of the city close to the river and Boston Gardens, but very close to the transit - subway links that makes it easy to get around Boston. Got a transit pass for seven days and used it quite a lot. Hotel is well appointed and the staff are great in answering questions and in greeting you when ever you arrive or leave, Initial response to the location may be negative but my wife and I never felt unsafe or worried even when out at night in the area. The area howeveri not for anyone who has difficulty getting around as the sidewalks and roads in the area are cracked and broken - but that also applies to a number of areas in Boston. Overall the price is a little high but being close to all the Boston sites makes it worthwhile as it reduces travel time. Would visit this location again if we returned to Boston. May 7, 2015
Rated 5.0 out of 5.0 by Amazing! Excellent hotel, comfortable beds, quiet rooms, excellent customer service, fantastic breakfast and great restaurant around the corner, 1 block from the T station, we will never stay anywhere else! May 4, 2015
Rated 4.0 out of 5.0 by Great Boston Location! The hotel is right near the heart of downtown Boston. Lots of bars and restaurants in the vicinity, close to Faneuil Hall, Beacon Hill, Little Italy and others. You can be sure to get a good meal in only a very short walk. May 4, 2015
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