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Rated 3.9 out of 5 by 181 reviewers.
Rated 3.0 out of 5.0 by "Okay" This property is "okay" in all regards. It is showing a lot of wear in all areas of the guest rooms. It is very close to the main highway going through town so you can definitely hear the traffic going by. During our stay, the outside was infested with crickets #which is not the hotel's fault#, and there were about 12 crickets in the bath tub the following morning. Breakfast was pretty good with a good selection. Again, nothing real great but nothing real bad either. It's probably still one of your best options in Brownwood for the price. August 26, 2015
Rated 4.0 out of 5.0 by Nice stay overall Great location right on the main part street in town Needs to be updated but its still a nice place We had never been to Brownwood so we didn't know that this time of year they have crickets migrating through the area and there we re live/dead crickets everywhere. The front desk did say they had sprayed for them so there weren't many that made their way into the hotel. We will be going back to Brownwood to train with our dog at the local kennel so most likely we will be staying here every few weeks or so. August 26, 2015
Rated 5.0 out of 5.0 by Nice hotel Nice hotel. We did not like that the swimming pool was outside, but it was nice. The breakfast was good, but nothing fancy. The pancake machine broke while we were there so we did not get to eat pancakes for breakfast. The staff was very friendly. August 18, 2015
Rated 2.0 out of 5.0 by Missing desk The facility seems to be going down-hill. Each time I stay (for business) it seems like some other amenity is missing or maintenance isn't performed as it should. This visit, the room I was in didn't have a desk. August 17, 2015
Rated 4.0 out of 5.0 by Will stay here again the staff was great... my ONLY complaint was the A/C did not cool the room off like I wanted August 17, 2015
Rated 5.0 out of 5.0 by Enjoyable accommodations The facilities are nice, the free breakfast is good, and the staff are nice and friendly. When I checked in, the IHG rewards program was never mentioned. If I received any benefit or special service due to being a member, I am not aware of it. That aside, I enjoyed by stay at the Brownwood Holiday Inn Express. August 12, 2015
Rated 5.0 out of 5.0 by First Time Stay at a Holiday Inn Express We were very impressed with how friendly and helpful the staff at the Brownwood Holiday Inn Express was. I usually stay in another name hotel when traveling, but they did not have a Brownwood location. I took a chance, between 3 hotels in the area. I don't know if it is just the Brownwood staff that is this way or if all Holiday Inn Express' hire staff that is friendly,without being phony but the house keepers,maintanence guy and front desk were all so kind,friendly and helpful. Based on my experience at the Brownwood location I may just give Holiday Inn Express a try at other locations, when traveling. For sure I will stay at the Brownwood one again. August 8, 2015
Rated 5.0 out of 5.0 by Quiet,confortable, The room was very quiet and the air was on when we got in our room! Very comfortable bed, and when we closed the curtains, it was nice and dark. Checking in and out was also great. The front desk had everything ready. When we left, I just called to notify we were leaving, and no stopping was needed at the desk. We have tried 3 others in the past, and this is the best one for us. August 7, 2015
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