Rated 3.9 out of 5 by 219
Rated 5.0 out of 5.0 by tnwrc Family Fun
Great hotel when it is time to visit family in the area
February 12, 2016
Rated 4.0 out of 5.0 by Coach Jeff Comfortable with the exception of maid service
I liked the hotel and I frequent Holiday Inns as my primary hotel preference. The maid service was not what I have come to appreciate at other Holiday Inns. Other than that I would say my stay was pleasant.
February 8, 2016
Rated 5.0 out of 5.0 by Tricia53 Fabulous Hotel
By far, the best HI Express we have stayed at-nicely updated room well maintained. Desk staff friendly and helpful. Clean room, excellent bed, no noise!! Will def. be back and recommend to others!
February 3, 2016
Rated 5.0 out of 5.0 by kt1974 Excellent hotel for the area
Pleasantly surprised by the quality of the hotel for being located in a remote area and the service and attention to detail by the staff.
January 29, 2016
Rated 3.0 out of 5.0 by BROWNWOOD Below standard
The negative factor is that 1 day our room was not cleaned, towels replaced, garbage emptied, etc. The night shift at the front desk were not helpful. The cleaning staff did nothing that 1 day! That is why I downgraded my ratings. That and the fact that the pillows were too large and plump and killed my neck!
On the positive side, Jacqueline, who worked the desk during the day, was very nice and helpful. So, on a 1-10 scale, I rated 5 which is a 10 for Jacqueline, and a 0 for the night shift staff. I suggest that you furnish each room with a placard stating "Please clean room" so the cleaning staff will actually clean the room before they leave and go home. The night desk person said our room was not cleaned because we had a placard that says "Ssssh" on our door. That is true, but we removed it when we left at 10am each morning. The fact that our room was not cleaned was not our fault, but the cleaning staff's fault!
January 28, 2016
Rated 1.0 out of 5.0 by manyregrets Stay Elsewhere
Horrible lighting comes in the front windows, you can hardly sleep through it. Our toilet was broken, the heater didn't work. Breakfast was nasty, didn't even try to eat it the second day. Elevator hadn't been inspected since 2008; it was slow as molasses in January. Not a good experience.
January 21, 2016
Rated 5.0 out of 5.0 by Nikki61 Exceptional Service and Clean Room
The hotel staff was exceptional. The hotel was very clean and the beds very comfortable. The complimentary breakfast was terrific. Great hotel and staff. I would highly recommend!
January 20, 2016
Rated 5.0 out of 5.0 by bradco7 Great staff and great breakfast
Really enjoyed my stay. The breakfast exceeded my expectations and the staff were super friendly and helpful.
January 20, 2016