Rated 3,9 out of 5 by 38
Rated 2,0 out of 5,0 by Jpm109 Mr & Mrs
The first room smelled like an ash tray even though a non smoking room was requested. We were moved from the third floor to the first floor but the TV would not receive the two pro football games we planned to watch.
My problem, especially, the room smelling like a smoking bar did not seem to be much concern to the staff. There was another party checking in at the same time and they also requested to be moved.
This was not the usual quality or experience with a Holiday Express.
1 de diciembre de 2013
Rated 5,0 out of 5,0 by FerAustin I Had A Great Stay!!!!
I enjoyed my stay in Brownwood Tx. Clean, fast check in, and friendly staff.
19 de noviembre de 2013
Rated 5,0 out of 5,0 by BillT621 Outstanding Service
I have stayed in this Hotel sporatically since summer 2011. From my first vist it, was obvious to me that from the management to all the employees working here, that my choice to stay here was very important to them and my experience here was made to be top notch. Employees like Lissett Vargas at the front desk are exemplary of the face of the friendly, courteous and outstanding service provided at this hotel.
15 de noviembre de 2013