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Rated 4.2 out of 5 by 699 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Express, Burlingame Good clean quiet rooms, close to airport which made it convenient. They do have a shuttle that will take you to the airport. View looking towards the San Francisco Bay is very impressive as you can watch planes land while looking at the tides ebb and flow. Very nice. August 31, 2015
Rated 5.0 out of 5.0 by Great stop over hotel near to airport We spent the last 2 nights of our California Tour in this hotel to have a last few days in San Francisco before flying back to the UK. We were tired and out of clean clothes after a 3 week trip so the hotel laundry was an easy and cheap way to get clean gear again! Our disabled access room was superb with a brilliantly designed sunken tub for the shower with a seat. Bliss for my neurologically disabled partner. The housekeeper set our air con going when we arrived to pre cool the room and gave us some water. She was a lovely lady and clearly takes a pride in her work as left a personal note in our room. The hotel staff were all very professional and helpful - one receptionist helped me to arrange special assistance on the flight back home as had been taken poorly with bad asthma and a chest infection. It was a relief to have her help. The shuttle to the airport was a large minibus driven past a route of other hotels but was never too full. It ran promptly and was safely driven. The breakfast room was rather small but still had a good range of food items and drinks. I think they need to buy a new pancake machine though as the poor staff members were constantly having to attend to it...go on buy them a new one! We would definitely return here if visiting the Bay area again. Thank you. August 28, 2015
Rated 5.0 out of 5.0 by Great Staff, Room, and Experience The staff were attentive. The room and view of the Bay were excellent. I was upgraded to a larger suite due to my priority club status. I travel a lot and this extra care really makes a difference to someone that lives in hotel rooms half of their life. Holiday Inn is always the best value for the quality to me. Also, their rewards program accrual can't be beat. August 28, 2015
Rated 4.0 out of 5.0 by Room comfort and Great Service A feeling of great comfort staying for 6 nights with many amenities such as a fridge, coffee maker, internet connection, wi fi, plasma TV with HD, grooming aids, iron, room service, etc. available and conveniently accessible for personal needs and enjoyment. Our stay would have been more pleasurable having a safety vault inside the room where my wife could have left her jewelries whenever we went out.. August 27, 2015
Rated 5.0 out of 5.0 by A smile can go a long way Front Desk staff should smile more. I'm sure they hear a lot about problems from the occupants, but a little smile can do wonders to stressed out occupants. When I checked in, I did not notice anybody smiling. When I checked out and asked about the inaccuracy of my bill, again, nobody smiled. Please keep in mind that the front desk is the hotel's window to the guests. August 26, 2015
Rated 5.0 out of 5.0 by Good overall experience I was in San Francisco on business and picked this location because it was close to the airport and a restaurant. It was clean and quiet with a friendly staff. August 25, 2015
Rated 5.0 out of 5.0 by very clean, and very good breakfast. The room is very clean, and very good breakfast. I would book it next time when we travel to that area. August 25, 2015
Rated 5.0 out of 5.0 by brakfast the great room, breakfast was a Little crowdy - more tables and chairs is needed August 25, 2015
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