Rated 4.7 out of 5 by 116
Rated 5.0 out of 5.0 by foots-net フロントスタッフの親身な対応
November 22, 2015
Rated 5.0 out of 5.0 by dnw1962 First Choice in the East Bay
I stay in hotels a lot and the staff at this hotel makes it one of my favorites. The Manager Who's name escapes me at the moment knows what true customer service means. All of the staff in the facility are very friendly even the woman who takes care of the breakfast buffet says good morning to me. Just like most Holiday Inn Express hotels this one is up to date, clean and well maintained. The prices here are higher than any other HIE because in the San Francisco area there are not enough rooms and property values here are crazy. It's my first choice of hotel when I am staying in the area.
November 21, 2015
Rated 5.0 out of 5.0 by JJWal Very helpfull in extending a room
The staff was very helpfull with extending my reservation as no other rooms were avaible the next two nights.
November 20, 2015
Rated 5.0 out of 5.0 by Pamela F_R Great Stay @ Castro Valley
Our first night we stayed in San Francisco. Out hotel was just okay .. compared to Holiday Inn Express. My next trip to SF I will definately choose HI E xpress
November 18, 2015
Rated 5.0 out of 5.0 by bc303 Pleasant stay in Castro Valley.
Rooms were nice with very comfortable beds and clean bathroom. We like to sleep on the cool side and I was able to turn the heating unit down all the way down to 58 so it did not kick in during the night. Service was wonderful for our large party; management bent over backwards to accommodate us. Very pleased with our stay.
November 17, 2015
Rated 5.0 out of 5.0 by kpt5 comfort bed and clean
Good service. Comfort bed and clean but parking is so narrow making it hard to park SUV or van.
November 16, 2015
Rated 5.0 out of 5.0 by Shawn0119 I'll be back
Stayed here a couple times now. Staff is always very nice and helpful. Beds are comfortable as well.
November 11, 2015
Rated 5.0 out of 5.0 by Karen2016 Castro Valley Holiday Inn
Efficient, clean, quiet and comfortable. I'd definitely stay here again. You can't beat the breakfast!
November 6, 2015