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Rated 4.3 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by 100% Improved The hotel has a new management team,they are focused on making sure that all guests are happy and the property stays clean. Love the change keep it up! May 4, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great servicd We had a group of family memebers for a reunion at the hotel and it was great April 30, 2015
Rated 4.0 out of 5.0 by Good for price The hotel experience was overall good. we did have some problems with pool not available and key card entry problems after hours but staff kept me update. April 29, 2015
Rated 5.0 out of 5.0 by Comfortable Sleep and Nice Hotel Stayed her efor two days. Wonderful hoel, very nice. Godd breakfast and its very close to eateries and other stores if you need them. I come to Dallas alot and will definitely be staying here again. April 23, 2015
Rated 5.0 out of 5.0 by Great Stay! Great stay, great customer service, great breakfast, great value, all around great! April 16, 2015
Rated 1.0 out of 5.0 by Do not recommend Hotel was somewhat remodeled. Exit doors on floors were broken. Pool was small and had very limited time for usage. Breakfast was ok. The noise from the highway was very distrubing at times. Room overall was nice and clean. The problem with hotel was the staff. Front desk check in person had no idea what was going on and she acted clueless (or maybe she didn't care). They had a dry erase board with IHG Member names listed and none of the group we were with were listed. There were some in our group that had their room reservations "cancelled", but no one seemed to know how. The housekeeping staff didn't speak much english and seemed to be more interested in gossiping than doing their jobs. That I know of they stood in the 3rd floor hallway for at least 3 hours "talking". There was never a manager on site for the whole weekend. At one point she texted one of our group that had their room cancelled stating she would be in Monday to discuss the issue with her--knowing full well we checked out on Sunday. Not a hotel I will stay in again. April 16, 2015
Rated 2.0 out of 5.0 by Poor service As a hotel guest at many different Holiday Inn hotels this was by far was not a nice stay. It started off difficult trying to make room reservation and continued throughout the stay. I was very disappointed when maid service has taken my child's blanket while doing housekeeping and then asked front desk to look for it and said I would have to wait until morning. I understand it was a mistake by housekeeping but could have followed through better. So upset child up all night without blanket makes for a cranky mom!!! April 15, 2015
Rated 4.0 out of 5.0 by Comfortable bed Room Cleanliness Comfortable bed and Room Cleanliness. Stay here was good and would recommend. April 9, 2015
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