Rated 4.1 out of 5 by 292
Rated 3.0 out of 5.0 by GoingGreen Delightful stay minus the sheets...
Appearance of hotel is nice and up to date. Breakfast was fantastic. There was a variety of items offered. The room was okay. My problem was with housekeeping. We placed the card on the bed as required for two consecutive days to have the sheets changed and they were not changed. Called management to address the issue. He came off as annoyed and irritated. Long story short, sheets were finally changed after waiting a little over an hour after the issue was brought o managements attention.
Overall, a very nice hotel.
July 1, 2015
Rated 5.0 out of 5.0 by VA Guest Clean room and coutteous staff.
The room was clean and comfortable. Bed a bit firm but pillows were large and soft. Breakfast items were standard but the staff was excellent at keeping items supplied and area clean. Bathroom needed more lighting over the mirror.
There was a lack of supervision in the pool area when it got very crowded one rainy day during our stay. A staff member should have been assigned to maintain a safe environment for families.
July 1, 2015
Rated 5.0 out of 5.0 by Enrique0616 Nice comfortable and quiet location
Very nice and quiet location regardless of being so close to airport.
Very nice rooms and the indoor pool/jacuzzy area is great.
June 22, 2015
Rated 5.0 out of 5.0 by Leo1492 Upgraded room
great room. loved the walk in shower.. Bed was very comfortable and my total stay was excellent.
June 22, 2015
Rated 5.0 out of 5.0 by Deeanne Pets
Great place to bring our pet! We will definitely stay here again.
June 20, 2015
Rated 5.0 out of 5.0 by Fun Travelor Good Amenitities
Pool was great. Breakfast was great. Staff was very friendly and accommodating.
June 17, 2015
Rated 5.0 out of 5.0 by Chatrles East Surprised me...
I had occasion to stay at the Holiday Inn Buffalo suites.
I was impressed and surprised. Great staff at all levels who were helpful and accommodating.
I have no hesitation in recommending it.
June 15, 2015
Rated 4.0 out of 5.0 by Trisha04 Clean hotel, good rates and in convenient location
Overall I was very satisfied with our experience at this hotel. On-Line booking was easy and even though we arrived late in the evening, our room was ready. The hotel staff was polite and friendly. We did not use the indoor pool or exercise room, but it looked clean and I would use them on the next stay. My largest complaint really was the difficulty in getting in an out of bed as the box spring and mattress combination made the bed almost as high as my waist! I cannot imagine an elderly or limited mobility person being able to get in and out of bed. Also, the breakfast selection, while hot and tasty was often limited in quantity. we often had to wait for more eggs or rolls to be brought out. Still, I would recommend this hotel to persons traveling to the Buffalo New York area.
June 12, 2015