Rated 4.4 out of 5 by 237
Rated 5.0 out of 5.0 by Birddog7 great service
friendly front desk, excellent value, location, quality of room
June 13, 2016
Rated 5.0 out of 5.0 by dlock57 Excellent staff and customer service
Rooms were very nice!
Manager very responsive to us, the reasons for our choice of this hotel, and eager to make unnecessary accommodations, caused with on-going hotel upgrades. We were allowed to use breakfast area tables while we played family games during day, and in the evening.
Each of the staff were very friendly and courteous. Would return again!
June 7, 2016
Rated 5.0 out of 5.0 by Kelt57 Kelton Cruise visit
This motel is well maintained. Staff was attentive and pleasant. Currently being remodeled but did not cause any inconvenience. Have stayed here several times passing thru from Oklahoma to Galveston.
June 1, 2016
Rated 4.0 out of 5.0 by Garysut2010 Nice hotel
Everything here was pleasing. I wish i could say the same about all my other stays.
May 23, 2016
Rated 4.0 out of 5.0 by TXTraveler1 passing through
I stayed here for just the night as i was passing through the area. I was not surprised. HI - Express has always had good quality rooms and service and I expected nothing else - and I got what I expected. As always, the breakfast cinnamon rolls was the highlight of breakfast. Bisquits were a bit dry but in most places they are. The room was just redone and there were light switches for all different kind of rows of lights. I had plenty of lights and plenty of room in my room. The bathroom was roomy, clean and had all I needed. I wouldn't hesitate at all about recommending this hotel.
May 22, 2016
Rated 5.0 out of 5.0 by AMChooljian Great Experience
This is a very nice property. It is under renovation (almost complete) and we were given a renovated suite (reflecting my Spire Elite status). Very clean and well laid out. Friendly staff.
May 11, 2016
Rated 3.0 out of 5.0 by rmedlin AVERAGE
IF I CAN BE GUARENTEED BETTER SERVICE ASAP, I MAY USE AGAIN FOR NEXT TRIP
April 25, 2016
Rated 1.0 out of 5.0 by Sarah y Upset
I recently had a short stay at this hotel. I checked in at 8:30 pm, took my children swimming from 8:45-10:00 pm. Went to bed at 11:00pm. We woke early and left the hotel by 7:30am. Neither my husband or I are smokers and we were charged a $250 smoking fee!! I have tried to call the hotel several times to get this corrected and I am always told that some one will call be back but they do not!
April 15, 2016