Rated 3,6 out of 5 by 30
Rated 2,0 out of 5,0 by tjtraveler Check in Time
We arrived an hour past check in time, and the desk was empty for 15 minutes before someone finally showed up, and then said our room was not ready, and would not be for another 45 minutes. We finally were given a room, very small, and it seemed very hurriedly put together. I was not satisfied with this experience, and we will never use the business again. There is no excuse for such inept service, other than indifference or lack of hiring enough help. Exercise room was full of nonfunctioning equipment, not even the scales worked! Pool was cold, and the general experience sucked. Glad we spent only one night there!
6 de noviembre de 2013
Rated 3,0 out of 5,0 by JaxBlueGoose Everything Excellent Except the Internet
Everything is excellent with this establishment except the wireless internet connection. It's lousy.
It constantly drops the signal and the signal strength is rarely above "good". I thought it might be my computer but when I returned home(after a lengthy absence) and hooked up to my home wireless router it worked perfectly with an "excellent" signal with no dropped signal.
I really depend on the internet for my business.
The internet problem was the only reason I lowered your rating to "average" under the "overall experience" and the "able to relax" categories.
2 de noviembre de 2013
Rated 3,0 out of 5,0 by Grossbow Great location, beds need updating
Staff was very friendly. I was in room 129 , which was a very large nice room.. Our friends were in room 204. The housekeeping cleaned my room but took the tip for room 204 and did not clean it. When my friends called down, to complain, the housekeeping came to clean my room again.Then they called from the front desk to ask if our room was cleaned yet. A little confusing. When they did clean room 204 they did not shut the door. It was open about 3 inches when they returned. They were very upset.
The matresses are very dated for a Holiday Inn Express. The pillows are old too. The bottom sheet on my bed was put on inside out and was ripped at the seams.
The breakfast was very nice and the front desk staff were very helpful. The location is great. Walmart is right next store and so are a lot of restaurants.
30 de octubre de 2013