Rated 4.0 out of 5 by 54
Rated 4.0 out of 5.0 by AbelH Customer Service Bad
At all check-ins I am greeted, welcomed back, and also thanked for being a priority member but not at this hotel. The front desk lady looked as if she wanted to be somewhere else. Not once was I welcomed back or thanked for choosing to stay at this hotel. I have stayed at this hotel several times and this is the first bad occurrence. Overall the folks at this hotel are very nice.
July 15, 2015
Rated 4.0 out of 5.0 by raw321 Quick Business stay
Hotel was very easy in and easy out. Room was plenty big and comfortable. Wireless internet was ok but could probably be better. All in all a great hotel
July 13, 2015
Rated 4.0 out of 5.0 by Julia32 Shower
The facility didn't have cold water,I had to shower with HOT water.
June 15, 2015
Rated 4.0 out of 5.0 by Boblackmon Bed too hard
I have spent many nights at many different holiday inns and holiday inn expresses over the years and I can't remember ever having tried to sleep on a mattress that was so hard. Called to ask for a softer bed and was told that the mattresses were all the same. I am very disappointed.
May 9, 2015
Rated 5.0 out of 5.0 by puma54321 personal
el gerente es muy amable y muy servicial, tuve un problema con la computadora personal y el se ofrecio el mismo a solucionar el problema y muchas gracias a esa persona julian por su amabilidad y poderme ayudar en ese problema, muchas gracias persona que recomiendo por su eficiencia en su trabajo, todo esta muy limpio en el hotel, recomiendo este hotel, gracias
May 8, 2015
Rated 5.0 out of 5.0 by Guestt2015 Perfect
All the Employees are Great
I Love the Bfast
May 4, 2015
Rated 3.0 out of 5.0 by ForPetesSake Temporary Problem?
The seems like a decent HIE property with an above average fitness center.
The big problem I had during my stay was a luke warm (at best) shower. The front desk explained yes, they know about some circulation issues with the hot water. From their explanation it sounds like it has been a common question for some time.
One of the needs I have when traveling is a hot shower to start my day. Cotulla has an abundance of options - so if you are loyal to IHG - I would call ahead to see if this has been resolved.
May 4, 2015
Rated 4.0 out of 5.0 by elgatovolador great place to relax after a long day of drivig
driving back from mexico great place to stay and relax,clean
April 9, 2015