Rated 4.3 out of 5 by 196
Rated 5.0 out of 5.0 by Dee30= Great Staff and comfortable accommodations
Excellent Customer service on every level. Top notch staff who go out of their way to make to comfortable and have a good experience at their hotel.
October 7, 2015
Rated 4.0 out of 5.0 by mao12389 Nice breakfast and clean rooms
Really pleased with the stay. Totally recommend it. The breakfast was really nice and the rooms were very clean. The customer service was really good. Just felt that they could provide some complimentary stuff or acknowledge the Spire Elite status.
October 7, 2015
Rated 5.0 out of 5.0 by The Real Fairy Godmother Excellent guest service
We stayed at Holiday Inn Express for the location and value. Close to train station and expressways. Staff was very helpful in planning our trip into downtown Chicago and getting about Crestwood.
October 3, 2015
Rated 5.0 out of 5.0 by Phil-1 Nice trip.
Everything went very well for us. From check in to check out it was all very efficient which helped to make our stay a pleasant experience.
October 1, 2015
Rated 4.0 out of 5.0 by maryado Just short of excellent
Pros: easy to find location in good area; good bed and choice of pillows; lots of choices for hot breakfast; clean with newer appearance. Cons: our king room had no easy chair so the only seating was one desk chair; huge bathroom but little space on the awkward counter around the sink in the corner; pricy.
September 30, 2015
Rated 5.0 out of 5.0 by Hark UP nice hotel
very clean and reasonable for the area. Nice update to the hotel. Wish the bathroom was a bit larger but still was very nice.
September 29, 2015
Rated 5.0 out of 5.0 by Tee17 Even Better
I have stayed at several hotels in the area, but this hotel was always my favorite for several reasons, location, pool, breakfast and overall cleanliness. I haven't been there since it is now owned by Holiday Inn Express. I think it looks even better now. The bed was so comfortable. I felt like I fell into a fluffy cloud. Wish my stay had been longer.
September 23, 2015
Rated 5.0 out of 5.0 by Mreed135 Great value and awesome staff
With internet and breakfast included, points program, swimming and fitness options, this hotel has it and it is clean, not disappointing at all.
September 22, 2015