Rated 4.5 out of 5 by 217
Rated 2.0 out of 5.0 by Ja27 below average
I was never greated as a platinum member, never received welcome points, food area was filthy, people working that area were not helpful, every morning had to ask for plates or bowls or cinnamon rolls etc..... there was a lady with red hair that was very nice and really tried to help but that is the best I can say about this stay
May 22, 2015
Rated 5.0 out of 5.0 by SunnyD55 Excellent Staff & Service
Breakfast was excellent! Anjel & Shiajuana are a wonderful team. My home away from home.
May 13, 2015
Rated 5.0 out of 5.0 by LisaW2424 Great Hotel
Very nice hotel and helpful friendly staff. Stayed at this hotel for a basketball tournament and all of the young men with us were treated very kindly. Also very convienent location and nice restaurants nearby. The room was nice - had a king bed that included a microwave and refrigerator. Was provided with extra towels upon request, staff were very customer friendly.
May 11, 2015
Rated 5.0 out of 5.0 by DA52 very friendly comfortable stay
Hotel staff were very friendly and efficient. The bed was comfortable and the rooms were very clean. The breakfast was varied and tasted very good. I will stay there again when on business or pleasure.
May 9, 2015
Rated 5.0 out of 5.0 by Lakehouse Convenient place to stay, comfortable and clean.
We chose to stay in DeSoto because of the hotel's proximity to the Jesse Owens Track & Field Complex for Regional Track. Even though many track teams were also in the hotel, the stay was quiet, clean, and comfortable. The hotel staff was friendly and efficient at all times. I would recommend for easy access to IH 35 and IH 20 crossroads.
May 7, 2015
Rated 1.0 out of 5.0 by James377 Noise coming from walls very early in the morning
My review for this hotel is Very Poor, Not enough towels for guest, reservation incorrect and very loud noise coming from the wall very early in the morning. After speaking to the front desk twice, I just checked out. Then the front desk stated, OK that's the water pipes, we can not do anything about that.
May 6, 2015
Rated 3.0 out of 5.0 by Kidsx2 No sleep!
First of all, the room was nice. The front desk nice & accommodating.
The horrendously loud music past 10:30 pm, not so much! This was the Host Hotel for a gymnastics meet on Sunday. So we had a 10 yr old & a 5 yr old that had to be in bed before 9:30 pm & up at 6:00 am!
At least warn parents with children that there will be a party/band on the bottom floor that resonates through your pillow to the 3rd floor...so we can stay at another hotel!!!!
May 4, 2015
Rated 5.0 out of 5.0 by Shellsssss Feels like home
I enjoy staying at this hotel. It is convenient and the people are friendly. I get a good rest and feel safe during my stay.
May 3, 2015