Rated 4.3 out of 5 by 346
Rated 2.0 out of 5.0 by Was not pleased not for the money
Hotel has a odor through out the whole place. The rooms are run down and dirty. NO swimming pool at this hotel. Not a good choice for traveling sport teams.
July 28, 2015
Rated 4.0 out of 5.0 by letsbehonest Comfortable, convenient hotel
Spent one night at this property. Everything I needed was there and it all worked fine. I had no trouble printing out my boarding pass using the computer table in the lobby. Beds were comfy and bathroom had a good shower.
Breakfast was typical continental, but there were apples, oranges,
July 27, 2015
Rated 4.0 out of 5.0 by Kat 43 Came in for a funeral
It was my fault for not checking if there was a pool etc, but was rushed to find accommodations.
The staff was friendly, the rooms were clean, the breakfast was usual fare, but the only negative was the beds were too soft. I don't think I've ever been in an Holiday Inn were the beds were too soft before. Time to change them out.
Other than that and no pool available we were pleased.
July 27, 2015
Rated 3.0 out of 5.0 by CPSS DOUBLE CHARGED FOR ROOMS
Our Executive Assistant made reservations through you on June 22, 2015.
The reservations were made for Holiday Inn Express with you.
The credit card Authorization you sent was for Crowne Plaza and our Exec Assistant filled it out and faxed it back to the number on the form, Crowne Plaza.
It appears they took the information and booked rooms also. We stayed at the Holiday Inn Express and was charged by both the Holiday Inn and Crowne Plaza.
July 27, 2015
Rated 5.0 out of 5.0 by sjenkins1129 Top Notch as expected
Another quality stay with a quality chain. It is nice to be able to count on the constancy of the Holiday Inn Express.
When I arrive late after a long day it is great to find nothing but quality, no surprises and to know I have a clean safe place to stay.
July 27, 2015
Rated 5.0 out of 5.0 by mpg611 Lots of positives about this place!
I've stayed at this location several times and overall this place met or exceeded my expectations. The staff at the front desk always friendly, helpful. and knowledgeable. The rooms are always clean and comfortable, especially the bed and the bathroom. The air conditioner worked, the TV worked, the hot water was there, the in room coffee machine works. In the hallways, the ice machines NEVER fail- they worked. The ONLY issue I've had this visit was the free WiFi- I was able to sign on but had a very weak signal or no signal. One minute the WiFi would work, then the next minute I lose the connection. Fortunately I had wireless internet though my wireless provider, which worked very well. I brought this to the staff's attention and they gladly listened and acknowledged the issue. It wasn't a serious issue for me, though it could be a big deal to another guest. The free breakfast only gets 4 stars this time. The first morning they served hot sausage patties, which are always very good! The second morning they served bacon and turkey sausage and both of those were just okay. Not bad, but not great, at least to my preference. Perhaps they could serve sausage, bacon and turkey sausage at the same time- different guests having different tastes. Otherwise, the free breakfast is deliciously awesome- I especially like the various yogurt choices, dry cereal choices. English Muffins to toast, and of course coffee! Last but not least, this hotel is in a great location, with plenty of restaurants, bars, activities and shopping to choose from, and easy access to the Illinois Tollway (I-88 and I-355). The next time I'm in the area, I will be back- this is my go to hotel when in the West Suburbs of Chicago.
July 26, 2015
Rated 5.0 out of 5.0 by JDRivera Excelente, Limpio y bien ubicado.
Excelente, Limpio y bien ubicado. 1 hora de Downtown Chicago. Cerca de muchos centros comerciales.
July 23, 2015
Rated 4.0 out of 5.0 by BuisnessTrav1784 Adequate
Rooms are a bit run down. Could use some updating. Bath tub was not clean to the typical IHG standard that I am accustomed. Bath towels were not cleaned appropriately.
July 21, 2015