Rated 4,7 out of 5 by 193
Rated 5,0 out of 5,0 by Molly50 Very Comfortable!
Friendly Staff. Comfortable and Clean. Really able to relax.
21 de octubre de 2014
Rated 3,0 out of 5,0 by Unhappy Guest - PGH, PA Did Not Get The Room That I I Had Reserved OnLine, and Was Never Told Until I Asked About It !!!
Confirmation # 68734199
I reserved a King Bed Jacuzzi Non-Smoking room. However, I did not get a room with Jacuzzi.
When I first checked in at the front desk, the person did not tell me that I was not going to get a room with Jacuzzi.
When I asked the front desk later that night, she told me that there are only 3 such rooms in this hotel, and that the person(s) that are supposed to have checked out before my arrival, did not check out.
It definitely would have been a proper thing to tell the guest (me) WHEN I FIRST CHECKED IN !!!! That's NOT a good customer service at all.
20 de octubre de 2014
Rated 5,0 out of 5,0 by susied46 Great rooms
Rooms were clean well stocked and comfortable. Selection at breakfast were ok, but many items were out and not refilled. Poor planning based upon the fact that they knew in advance that the hotel would be fully booked.
16 de octubre de 2014