Rated 4.2 out of 5 by 120
Rated 2.0 out of 5.0 by sueq669 Don't bother with a Whirlpool suite
We stayed for our anniversary in the Whirlpool suite and it was a huge disappointment. When we turned the jets on to the tub there was a rotten egg smell and the jets were so weak they might as well not have been turned on. The room was also not as clean as one might expect from a suite.
The front desk clerk was very nice but did not make up for the overall disappointment of the room.
June 26, 2015
Rated 3.0 out of 5.0 by UTMom13 Great staff and good location.
Every staff member was helpful and friendly. We stayed 6 nights, 2 adults and 2 kids, and the only complaints I have are minor. I was disappointed that a double queen room only has 2 body towels and I had to ask for more. If the room sleeps 4, you would think it would have 4 body towels. My sister was in a suite that sleeps 6 and she also only had 2 body towels. The refrigerator froze most of the food I kept in it, even after I turned the unit to the warmest setting. The entrance door from the pool was broken the entire stay and the staff was aware of it; we had to re-enter through the back door. It was a minor inconvenience but I was more surprised that it wasn't fixed by the time I left. Breakfast was good with several options offered; it was quiet, even though it was booked up for several nights due to a basketball tournament; comfortable beds, and good location.
June 16, 2015
Rated 5.0 out of 5.0 by rrrAustin Very Clean and comfortable
This was a very nice stay in a very friendly and clean hotel. This place was really nice and the staff was great to work with.
June 16, 2015
Rated 5.0 out of 5.0 by P Mike Great service and friendly staff
clean rooms, great service, good location ........................................................................
June 10, 2015
Rated 5.0 out of 5.0 by LPRW Great service, room larger than expected
We were traveling with a new puppy and needed a ground floor room near an exit. We were accommodated with one near an exit that leads to the grassy area near the parking lot. We greatly appreciated this as the puppy had to go out every two hours during the night. The room was larger than we expected; we were able to stretch out and relax. The entire staff was very friendly and helpful. I highly recommend staying here.
June 5, 2015
Rated 3.0 out of 5.0 by rdd1111 bad wifi
overall nice place but not being keep up like it should be
May 31, 2015
Rated 1.0 out of 5.0 by jtl 65 no cleaning service
I'm away from home on work about 50% of the time, I've had my room skipped a time or two but never two days back to back. I had to get towers from the front desk and reported to the clerk my room was skipped from the house cleaning crew, she wrote it down and told me it wouldn't happen again but the next day the same thing. Don't know how they can skip a room two days back to back
May 25, 2015
Rated 4.0 out of 5.0 by broly Comfortable bed and great service.
in a power wheelchair the whole time it was great maid staff were great just need stronger internet signal and more tv channels and it would have been my form of heaven my first time at any hotel
May 25, 2015