Rated 4.5 out of 5 by 110
Rated 4.0 out of 5.0 by Riceinwa Great place to stay
The staff at the Eastland, TX, location are extremely friendly and competent. We had a birthday party using the conference room. The crickets were swarming and had to be removed prior to the party. The kitchen staff member and the desk clerk pitched right in to clean out the crickets. The housekeeping staff was excellent.
Room was clean and well kept. (There were some mechanical issues with the room...an on-going issue with every hotel I stay in across the country.) The only issue was the comfort of the bed.
August 19, 2015
Rated 2.0 out of 5.0 by Pstlro Below HI Standards
The property had a cricket infestation, they were everywhere, the entryway, lobby, our room, in our bed. The TV didn't work at check-in and desk clerk couldn't leave desk until relief showed up which took two hours. Finally someone came to room and confirmed the TV was broke and they would transfer us to a suite with King beds. We were transferred to a room with double beds and no micro-wave. Was a very disappointing stay. However, I have stayed at HI's almost exclusively for 45 years and this is one of the few times I have really been disgusted with the stay, so not a bad record. I'm sure the crickets will leave with a season change and the TV will be repaired and all will fall back into HI high standards.
August 18, 2015
Rated 5.0 out of 5.0 by Dink60 Clean and comfortable
My experience was better than expected. Would stay here again.
August 14, 2015