Rated 4.2 out of 5 by 336
Rated 4.0 out of 5.0 by hlywdgurl Friendly helpful staff! Close to downtown. Comfortable big clean room
This hotel is nice for the price. The staff were friendly and helpful. I loved that it was close to downtown El Paso. I found it clean and modern. The breakfast was decent with plenty of choices and the staff kept everything stocked and the area clean. My only problems were my bed was too soft (I have back issues) and the room was too cold. These are personal issues and has nothing to do with the quality. My friend loved the big soft bed in her room! I had the same bed, but I have back issues and could not sleep.. It was too cold in my room and no matter how much I adjusted the temp it didn't get much better. This was also my fault for not telling the staff who would have been more than happy to help.
June 22, 2016
Rated 3.0 out of 5.0 by Traveling Customer Decent place to stay if needed
The room was very clean. The bathroom was the only issue... it just wasn't as clean as compared to the average hotel. The toilet seats I had to hold up while using the bathroom because they would continue to fall down. No towel rack. Water would be lukewarm when turned all the way to the "hot" side.
Overall just an average hotel. I've stayed at better Holiday Inns.
June 20, 2016
Rated 5.0 out of 5.0 by Poochito El Paso Stay
Staying at the Holiday Inn Express, El Paso was great. I was traveling from Los Angeles, CA and stopped in El Paso for the night. The room was in order and everything was accessible. Personnel was very courteous. Great job!!!
June 15, 2016
Rated 5.0 out of 5.0 by Roca hotel muy bien ubicado
Todo excelente, únicamente el problema del aire acondicionado que no funciono correctamente.
June 13, 2016
Rated 5.0 out of 5.0 by teresa8 Great Hotel and Great Service
Everything was great from check-in to check-out. Clean and updated rooms, very courteous and helpful staff. Would definitely stay here again if in this area.
May 31, 2016
Rated 4.0 out of 5.0 by JeepGuy43 Holiday Inn Express, El Paso, Downtown
I spent 29 days at this hotel and facilities were pretty nice. It is in a great location downtown, with easy access to and from I-10. The only real issue I had with the facilities was with the laundry room. The coin deposit got jammed and I was unable to dry my laundry in the one dryer located on site. The staff was able to arrange for me to use the hotel's laundry facility, so it wasn't that big of an issue.
Other than that, It was a good, extended stay and I enjoyed it thoroughly.
May 31, 2016
Rated 5.0 out of 5.0 by S_oleo Great time in El Paso
We went for a bucket list concert! The accommodations were clean. The staff was friendly. We had a great time! We were close to the venue. There was a shuttle service which was nice.
May 31, 2016
Rated 4.0 out of 5.0 by Bill 1510 Location
Property is very old and not the quality of the many HIG I have stayed at. It was clean, staff friendly, breakfast was good.
May 29, 2016