Rated 3.9 out of 5 by 254
Rated 3.0 out of 5.0 by Mr Express Run down facility
The facility is run down and under remodel, noisy but charging as if it is top condition
July 21, 2015
Rated 4.0 out of 5.0 by Matt2727 renovations
Renovations are a winner! Definitely appreciate the black-out screen on the window.
July 20, 2015
Rated 3.0 out of 5.0 by Brian52 not bad
Out dated.lobby being renovated hope rooms are next. Outside garbage overflowing.need outside security
July 18, 2015
Rated 3.0 out of 5.0 by kayers needs updated
room was outdated and bathroom was very old. Tub had black mold on top of shower stall. Needs new shower stall.
July 17, 2015
Rated 1.0 out of 5.0 by Hanson123 Not the Usual Holiday Inn Express Experience
When arriving it looked ok, however when we got our room it was not as nice. The room didn't smell good, the hotel didn't smell good, there was candy stuck on the floor from before we arrived until after we left, the bathroom was not clean, and there were bugs(I do realize it is Florida, but there were dead bugs that were never cleaned up.) The breakfast was always taken down early, the staff was fairly friendly but there were some that you could tell didn't want to be there, we sat in the pool area at a table nightly and there were always security guards walking around, however the last night we got kicked out of the pool area by a security guard because the "pool" was closed, and it was also very quiet in our room until the last night at 3am the people next to us were yelling constantly(I guess the security guards are only concerned about people who quietly sit at tables.)
The location is great, we visited the Keys and Everglades and we were close to both. As well as many other attractions around the area. However, good luck finding a decent place to eat around the hotel. Everything except for Sonny's BBQ(Great food and service) is disgusting(Food and facilities) and over priced.
I have stayed at many IHG hotels for hundreds of nights and this was definitely the worst experience.
July 9, 2015
Rated 1.0 out of 5.0 by Georgia angel Dirty hotel and disinterested clerk
Do not stay here unless you want to clean your own toilet and bring your own light bulbs. Check in clerk unfriendly and does not value you as a guest. We were not acknowledged as a platinum member or as a member at all other than she told us we would earn 500 points.
July 6, 2015
Rated 3.0 out of 5.0 by Sandee H Good place to stay for the price
The location and pricing was convenient but the bed was a bit hard for a typical Holiday Inn Express. The staff at the front desk were very helpful, nice and recommended a great little Italian restaurant.
July 6, 2015
Rated 3.0 out of 5.0 by Esusan28 Good for a weekend
Room was good. window over looked the pool area on the first floor, but not a problem. could not hear people outside. Breakfast was good,. Staff was great! Parking was good..
July 4, 2015