Rated 4.2 out of 5 by 230
Rated 5.0 out of 5.0 by travellerandkid Great service
This hotel had fantastic service and the room was comfortable and very clean. The area isn't great but they offer a free shuttle service to bring you to where you need to go. Overall, recommended!
May 21, 2015
Rated 5.0 out of 5.0 by Rhino69 Helpful staff made all the difference
Who needs a tour service with the helpful Holiday Inn staff. Great job!
May 14, 2015
Rated 4.0 out of 5.0 by Kbjohn Friendly staff
From the first call to request the shuttle from the airport to the last shuttle ride back to the airport, all of our contact/interaction with the staff was very friendly. They could not have been nicer. The ladies at the front desk were very informative and helpful. The shuttle drivers were very good at what they do, and helpful, making sure we knew where to go and how to get back to the drop off location. Only complaint: if a guest registers four people and pays for the extra 2 people, there should be atleast 4 towels in the room waiting for us. They did bring them up to us, but they should have already been in the room.
Definitely will stay there me t time we visit.
May 5, 2015
Rated 1.0 out of 5.0 by Queens visit Poor customer service
Hotel is too close to the Interstate highway. Customer service is poor. Valet staff were good and received better service with them. Overcharged for my stay and difficult to resolve with the front desk. When I asked for a taxi, the front desk expected me to handle it myself.
May 5, 2015
Rated 5.0 out of 5.0 by Idaho Jim Great Staff
What a great staff at this hotel!! They made our stay one that we can recommend to others to stay at this location while in New York. We were doing family research in different parts of NYC and wanted a hotel close to the airport. Subway stops were a nice walk from the hotel and pickup and drop off were available with shuttle.
May 3, 2015
Rated 1.0 out of 5.0 by tgrganto Dirty and Noisy
I disliked the are in wich this hotel is. The common areas were dirty and my bathroom was not clean.
May 1, 2015
Rated 5.0 out of 5.0 by Burnside 12 best stay
The room was cozy and quiet. I really enjoyed myself
April 29, 2015
Rated 5.0 out of 5.0 by cecook Top Notch
Every aspect of my stay was enjoyable. Each staff member was friendly helpful and fun to interact with.
An outstanding property!
April 25, 2015