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Rated 4.3 out of 5 by 325 reviewers.
Rated 4.0 out of 5.0 by If there was an award for hotel staff, they should win it This hotel is truly saved by its staff. There were a bunch of problems -- TV didn't work, water went out, the one day I had the valet, the guy pulled up with somebody else's car, handed me the keys and smiled (uhhh, no more valet after that). The breakfast was cold and typical, the hotel is in the close vicinity of...nothing, really. It's under construction, we could go on and on here, but for whatever negative point against the Holiday Inn Express LaGuardia is erased by the quality of the staff. Love love loved it. Enough to post this message, which I never post, to ensure they get a bonus/raise, enough so Stephanie can buy her first car...and insurance. Certainly enough so I definitely would go back. This is New York hospitality. January 30, 2016
Rated 3.0 out of 5.0 by Wait until construction is over! The hotel was in a good location but the phones and water didn't work. Had to have valet parking. Very noisy early in the morning because of the construction. The staff was accommodating as long as you knew to call hotel from your cell phone! January 30, 2016
Rated 5.0 out of 5.0 by great stay Stuck in the airport hotel during blizzard. Space available at Holiday Inn Express which was very good. Excellent shuttle service, good breakfast, helpful staff, ATM, clean room, quiet, comfy. Thank you!! January 29, 2016
Rated 5.0 out of 5.0 by Bed and breakfast with entertainment My stay was perfect at the hotel. I had to resort to this hotel during the Jonas storm - and they welcomed very nicely. The breakfast was present everyday (though I had a brief thought that probably due to the storm, there might not be). The internet was perfect, however, the TV has limited channels and half of them didn't have reception - a bit weird. The staff were very helpful and even gave suggestions for restaurants near the area. Overall, a good stay! January 28, 2016
Rated 5.0 out of 5.0 by Playoffs It couldn't have been nicer. Our front desk receptionist, Stephanie was great. She gave us her card and told us to call after the Mets Cubs game and she would send the limo. It worked perfectly. Can't tell you how much we enjoyed ourselves. January 28, 2016
Rated 2.0 out of 5.0 by Don't expect any staff courtesty at 5 am Front desk agent could have put down his newspaper and offered to get me something to snack on from the complimentary breakfast, even though it wasn't open yet January 27, 2016
Rated 4.0 out of 5.0 by Al S Front desk personnel were fantastic. Everything was smooth and clean. Price was surprisingly low. January 23, 2016
Rated 5.0 out of 5.0 by Great service and value. Needed to be close to Laguardia airport for a few days. The hotel is not the nicest, but the shuttle service was outstanding. It took me to/from the airport, malls, restaurants and the subway. There is a small neighborhood within a few blocks, but most restaurants and else requires the shuttle. This is the second time I stayed and will be back. January 21, 2016
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