Rated 4,2 out of 5 by 234
Rated 4,0 out of 5,0 by x65140 Cons and Pros
Most people like to read what is bad first, so I'll start with the cons.
PARKING - the parking spots are very narrow, if you have a truck, good luck.
ENTRY - the entry off of Lancaster road is difficult to make. You have to come in at a 90 degree angle because of the curbs.
ELEVATORS - The elevators are SLOW.
CHECKIN - tried checking in at 3pm, but they said that the room wouldn't be ready until 3:30. Drove around until then - disappointing.
NOW THE GOOD STUFF:
COMFORT - AWESOME bed. VERY comfortable bed.
QUIET - even though we faced I-30, it was very quiet.
SERVICE - the staff was very friendly
LOCATION - although it is not right in the heart of downtown as some people have mentioned, you ARE in the shadows of the downtown buildings - its really not that far away, and very close to the Will Rogers Coliseum.
OVERALL - very nice place, I would recommend it and I would stay there again without hesitation.
19 de octubre de 2014
Rated 5,0 out of 5,0 by FamilyBusiness 5 star service and sleep
I am being honest when I say that this Holiday Inn Express is a gem. They have a free shuttle service that takes you many places for FREE. It is timely and efficient too.
They have a great breakfast selection.
They have access to some delicious delivery options to dine in room, Rocco's pizza was yummy.
They have comfortable beds, nice rooms, AC works great. The view was lovely from my room.
I enjoyed the employees as well. They were all accommodating, kind, helpful, and friendly. I will stay here again. You should too.
My only issue had to do with my IHG recognition. I've booked IHG hotels of all kinds through other services, as well as the IHG website, for a long time. Each of those locations always recognizes my IHG membership, gives me a welcome goody bag, and apples points to my account, no matter how the room was booked. This was the only location to not recognize my IHG status with a welcome bag, or add points to my account. The only one and I've stayed at multiple IHG locations over the past few years. Oh well, that is the only con I have.
15 de octubre de 2014
Rated 5,0 out of 5,0 by tluswt Comfortable bed and great service.
Comfortable bed and great service. Service was excellent from front desk to breakfast area staff. Rooms were clean and comfortable. Elevators were a little slow but not a big deal. Shuttle was great and drivers were very nice. Overall great place to stay. We would stay there again if we are back in that area.
15 de octubre de 2014