Rated 4,6 out of 5 by 162
Rated 2,0 out of 5,0 by CPAL Unpleasant stay
I have stayed at this property before and it was fantastic. Unfortunately this past weekend it was not. My spouse and I needed a getaway weekend and were so excited to return. Upon checking in we got into our hotel room to find it at 88 degrees with no air conditioning on. It took 6 hours for the A/C to cool the room to 75 degrees. We had to leave the premises and shop and dine to stay out of the heat. Not only this, but the refrigerator door was popped open with water on the floor and water in the bottom of the frig. It would not close and we had brought drinks to be cooled. We called the front desk and they switched out the frig but it also did not cool down until well into the evening. On top of this the room itself smelled musty and like the plumbing was backed up. We asked to switch rooms with all of these issues but there was only a handicap room available so we declined. I actually went to HEB and bought room spray to be able to stand the smell. This was not worth our money and we were told we would receive an adjustment but we did not. I am sure it was just an unfortunate set of circumstances but honestly it ruined our weekend getaway and I don't know that we will be back to this hotel.
3 de septiembre de 2014
Rated 4,0 out of 5,0 by doggie78 great pool
Awesome pool, had a fantastic time. There were plenty of towels and seating.
2 de septiembre de 2014
Rated 5,0 out of 5,0 by JaymeMcG Great Hotel!
Traveled for a girls weekend. Very nice hotel. Great location. We will stay at this hotel again int he future.
27 de agosto de 2014