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Rated 4.2 out of 5 by 122 reviewers.
Rated 4.0 out of 5.0 by freezing pool and hot tub We had driven 2 hours to get to this hotel on our way to Yosemite with two 16 year old boys. Throughout the drive the boys kept mentioning how they couldn't wait to get there and go swimming. When we arrived the boys quickly changed into swim trunks and headed to the pool only to return shortly stateing that the pool was very cold as was the hot tube...BIG disappointment!! We went down and talked to the counter person and he said the pool is never heated although he would call maintenance about the hot tube, which he did,but by the time it was warm enough to go in it was past the allowable time at night. I realize Fresno gets very hot in the summer but it was in the 50's when we arrived. I feel it should have been posted on the site that the pool is outdoors and unheated. We probably would have made another choice based on that. April 29, 2015
Rated 4.0 out of 5.0 by Nice Facility It's a modern facility and the beds are good. The staff was great. It's in a rough part of Fresno but it is close to everything that is going on (Arena, Convention Center, Etc.). April 29, 2015
Rated 2.0 out of 5.0 by staff Do Not leave anything behind at this hotel... I have tried for weeks to get a jacket sent to me,i was told all I had to do was give them my Info an credit card, and they would send it.. I have called over an over again with no luck...that jacket meant the world to me, my mother who has passed gave it to me...and it seems the staff there likes it more then sending it out.... I am a IHG member...and never had a problem before this... I will never go back again. April 17, 2015
Rated 4.0 out of 5.0 by Great Stay Nice secure location that we stayed at for an overnight visit to Fresno. April 15, 2015
Rated 5.0 out of 5.0 by Great nights sleep and great customer service My room was by near the freeway and I didn't have any noise inside or outside of the hotel - hence the great night's sleep. The comfy bed and pillows helped too. April 11, 2015
Rated 4.0 out of 5.0 by Traveling Salesman Excellent location and service. Parking was exceptional when traveling with a large truck or trailer. April 2, 2015
Rated 4.0 out of 5.0 by Good stay but a couple of recommendations Generally, our stay was acceptable. However, a few things made the stay less than optimal. 1. One small elevator to service the 3 upper floors seems was inadequate and resulted in unnecessary delays in using the elevator. 2. There is no ATM machine in this hotel. Also no change machine for using the vending machines. Could only get cash or change by driving off property, across the highway. Unacceptable. 3. The hotel could really use a small on-site store for sale of snacks and other conveniences. March 31, 2015
Rated 3.0 out of 5.0 by Not the best location Had I known this was in industrial area I would have selected another Fresno location. Not close to anything and I imagine cost was the same as I would have paid closer to downtown. March 30, 2015
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