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Rated 4.2 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 Excellent Staff Thank you to the staff your service was excellent. We were in town for business and leisure traveling by motorcycles and when departure time came obviously we had no means to transport our cooler that held our beverages so the front desk staff was so kind as to label our cooler and allow for one of our relatives who was local to drive over to retrieve it that afternoon. That was such courtesy on their behalf I cant thank them enough. I appreciate the level of character very professional they were an awesome team. Thank you! May 26, 2015
Rated 5.0 out of 5.0 by nice Stay Very nice and clean place to stay. Made being out of town for work much easier. May 11, 2015
Rated 4.0 out of 5.0 by 快適な室内 Hokiday Inn Express全般に言えるのですが,もう少し朝食が充実されるともっとよいです.特にパンの質がもっと上がるとなおよいです.それ以外には価格以上のサービスが受けられたと感じました. May 5, 2015
Rated 4.0 out of 5.0 by freezing pool and hot tub We had driven 2 hours to get to this hotel on our way to Yosemite with two 16 year old boys. Throughout the drive the boys kept mentioning how they couldn't wait to get there and go swimming. When we arrived the boys quickly changed into swim trunks and headed to the pool only to return shortly stateing that the pool was very cold as was the hot tube...BIG disappointment!! We went down and talked to the counter person and he said the pool is never heated although he would call maintenance about the hot tube, which he did,but by the time it was warm enough to go in it was past the allowable time at night. I realize Fresno gets very hot in the summer but it was in the 50's when we arrived. I feel it should have been posted on the site that the pool is outdoors and unheated. We probably would have made another choice based on that. April 29, 2015
Rated 4.0 out of 5.0 by Nice Facility It's a modern facility and the beds are good. The staff was great. It's in a rough part of Fresno but it is close to everything that is going on (Arena, Convention Center, Etc.). April 29, 2015
Rated 2.0 out of 5.0 by staff Do Not leave anything behind at this hotel... I have tried for weeks to get a jacket sent to me,i was told all I had to do was give them my Info an credit card, and they would send it.. I have called over an over again with no luck...that jacket meant the world to me, my mother who has passed gave it to me...and it seems the staff there likes it more then sending it out.... I am a IHG member...and never had a problem before this... I will never go back again. April 17, 2015
Rated 4.0 out of 5.0 by Great Stay Nice secure location that we stayed at for an overnight visit to Fresno. April 15, 2015
Rated 5.0 out of 5.0 by Great nights sleep and great customer service My room was by near the freeway and I didn't have any noise inside or outside of the hotel - hence the great night's sleep. The comfy bed and pillows helped too. April 11, 2015
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