Rated 4.5 out of 5 by 367
Rated 5.0 out of 5.0 by cjblessed27 Always a Great Stay
Every time we are in Maryland, this is where we stay and I have to say I love It! Wonderful Place!
April 27, 2016
Rated 5.0 out of 5.0 by Preacher/Cook Happy Traveler
We travel, frequently, and were extremely pleased with this hotel, its staff and accommodation. It was excellent, for our needs and expectations. We highly recommend it.
April 27, 2016
Rated 5.0 out of 5.0 by G. Raj Best Stay in Germantown, MD
Had great experience.. Transport Facility within 5 miles is highly appreciated, recommended to extend it to Weekend also.
Overall experience on Stay was excellent, except an issue with flashing lights on telephone set. Please remove it..
April 21, 2016
Rated 5.0 out of 5.0 by Crosbo Outstanding service.
The courteous staff were great. It's nice to do business with people who appreciate your patronage. The room was clean and comfortable. I spent the night because of a temporary issue with my home. However, I dare say I was more productive working on a project at the desk in my hotel room, than I would have been at my office desk in my home.
The stay was great, the staff was great...the only detractors, were the elevators which didn't seem to respond to button pushes, made odds noises, shook and had a smell of smoldering electronics. The walls around the elevators and common area were surprisingly showing quite a bit of careless customer abuse...kind of stood out from the nice condition of the rest of the hotel.
The staff were so over-the-top, that any wear-related issues, were overshadowed by courteous professionalism. A great place to stay.
April 19, 2016
Rated 5.0 out of 5.0 by Jimvb13 A few minor problems, otherwise, excellent
Great service - got my room at 1:40 pm despite a 4:00 checkin time, the beds were comfortable, setting up the computer and Internet connection was good, and checkout was good. The food was OK, but could have been better. The biggest problem was that I could not print the confirmation email the hotel sent me. When I tried to print, something called Jackrabbit squawked for a username and password, so I had to rely on verbal information.
April 18, 2016
Rated 5.0 out of 5.0 by Sreepillai Really Nice Place
Have stayed in this property always while in GT. Excellent hotel of this class and kept extremely clean. Front desk staff is very friendly and welcoming. Breakfast area is spacious and one of the best in a Holiday inn Express chain that I have experienced. Typically get an upgrade to a suite which was very nice and spacious. I'll be back to this place and highly recommend to others when in the area.
It wouldn’t be fair if I don’t mention Charlyne’s and Carol’s name, who are really passionate about their work and make frequent travelers like me feel like at home….
April 13, 2016
Rated 4.0 out of 5.0 by truw2me The staff is wonderful
I visit this hotel almost weekly, and have for the last year. Great people, clean hotel. It's comfortable and very accessible to food and shopping also. This is my go-to spot and I would recommend to anyone.
April 11, 2016
Rated 5.0 out of 5.0 by Jason1281 Great servie
convenient location and great service. The front desk is proficient, polite and professional. They always greeted you with nice words and anything they do for you they would definitely do to better your experience here.
April 5, 2016