Rated 4.1 out of 5 by 100
Rated 4.0 out of 5.0 by eemorrison3 Weeks Stay in Gonzales
The hotel has a great staff that were attentive. They were friendly and had knowledge of the eateries in town. They went out of the way to make my stay enjoyable.
June 13, 2016
Rated 4.0 out of 5.0 by JoseC9766 Almost Right
I have stayed at many Holiday Inn Express hotels so I know what to expect. I expect a clean, fresh room and a good breakfast. I will only mention the negatives. The room smelled a little musty, and there were we spots on the ceiling of the room running across the entire length of the ceiling, I assume the smell came from this or from the carpet from prior water dripping on it (I hope it was water!). Also, the breakfast was the poorest I have experienced from a Holiday Inn Express; I had eggs, and hashbrows. The white bread was hard so I didn't toast it. I tried using the pancake machine but as I turned it on the conveyor belt started dropping burnt pieces of batter on my plate, it had obviously not been cleaned in a while. The pancakes came out undercooked and when I mentioned it to the attendant she told me the machine was not working right, "it's an outdated machine" she said, " it's not working right". So obviously she was aware of it and nothing is being done about it. Why?
If these two issues had not come up it would have been an excellent stay.
May 24, 2016
Rated 5.0 out of 5.0 by TamarR Wonderful Staff
The staff was very accommodating. They paid attention to the needs of guests and were very courteous. They went above and beyond to make sure I was in a comfortable room and even immediately mailed the new sunglasses I left in the room. I was extremely happy with my stay.
April 14, 2016