Rated 4.2 out of 5 by 130
Rated 2.0 out of 5.0 by coradlynn Terrible Internet
Customer service was really impressive, but the room was not clean - walls and floor had lots of stains. The internet was terrible, which I needed for business purposes.
June 13, 2016
Rated 4.0 out of 5.0 by Verified Reviewer okay to stay
The décor of this hotel for some reason bothers me. They are not restful colors. Red and black etc are not want I want to see when I walk in after a long day. Just my preference.
June 10, 2016
Rated 3.0 out of 5.0 by Stu-p Staff
The staff was very personable and friendly. The hotel, however did not meet the cleanness standards when compared to most of the holiday inns I have stayed. The hotel staff spent a lot of time congregating at the front entrance of the hotel smoking and talking with one another. The staff smoking and congregating area appeared to be at the front entrance of the hotel. Patrons had to walk through clouds of cigarette smoke when entering and exiting the hotel. This gave a bad first impression of the hotel.
The hotel beds were hard, pillows were over stuffed lumpy. There were several items in the hotel in need of repair. Maintenance looks to be neglected. The hotel lobby was nicely decorated.
June 7, 2016
Rated 5.0 out of 5.0 by dbright101 Clean, quiet, safe
Hotel is clean inside and out.
Rooms are well stocked, arranged well, quiet and dark.
A/C works well
WiFi works well
June 3, 2016
Rated 2.0 out of 5.0 by Richards66 Poor Service
Too many times I have not been greeted as a Spire member nor asked if I want a complimentary gift bag or bonus points. When I am asked I never EVER get the points. The staff is just there and usually to busy with there social media than waiting on guests. The ONLY reason why I stay at this hotel or recommend it is because it is the only one in Graham! Every single time I stay here this happens.
May 23, 2016
Rated 5.0 out of 5.0 by Wayne1055 Great stay! Nice, friendly, efficient staff! Will continue to stay when I'm in town!
The staff is always very friendly and accommodating! Room well appointed. Food is the normal HIE breakfast. Thanks for always taking great care of me and my family.
May 16, 2016
Rated 5.0 out of 5.0 by Debbie112 Great service and comfortable
The front staff welcomed us and were very helpful during our entire stay. The rooms were quiet and comfortable. i would highly recommend.
May 4, 2016
Rated 5.0 out of 5.0 by Gearman Panhandle Guy
Consistently great hotel to use. I've stayed here exclusively in Graham since the hotel opened. Makes my stay in Graham more enjoyable.
April 21, 2016