Rated 4,0 out of 5 by 94
Rated 4,0 out of 5,0 by jdp59 Mistake in Refund
I attended a wedding in June 2014. I paid cash for my room. I used my debit card for a hold for incidentals. I checked out on 6/16/14. I noticed a charged $50.00 to my debit card (I don't use credit cards). They stated it was to cover any additional charges that I may charge to my room. I charged nothing to the room. I called twice and the days to receive the credit back kept changing. It is now July 24 and still no credit back to my bank account.
24 de julio de 2014
Rated 5,0 out of 5,0 by mjung38 Great location, easy access to airport
Have stayed here the last four times we flew to Cancun for vacation. Check in/out is always a breeze. We book parking with global airport parking, drop off the car the night before our trip and leave the next morning. We have never had any issues with security in this area. Would highly recommend this property.
23 de julio de 2014
Rated 3,0 out of 5,0 by hotelstayer74 Shuttle service unacceptable
The shuttle stopped offering rides in the shuttle except to airport and CAE (business). There are great places, mall, food, etc. that they would take us to in the past as long as it was within reason. Now, they will not take you anywhere.
22 de julio de 2014