Rated 4.1 out of 5 by 242
Rated 4.0 out of 5.0 by Tennisgram Nice Place, but needs better maintenance
Staff was friendly and knowledgeable. Room was spacious and comfortable, with a kingsize bed, adequate closet space and nice bathroom. There was a nice comfortable chair, ottoman and light to read by, and tv with multiple channels. The free wifi and parking, and refrigerator, and breakfast each morning are definite pluses. Location was perfect for my family visit, and close to the highway and other local attractions.
Areas that need improvement: The pipe underneath the sink was rusted out and black with mold, so this was not exactly appealing. Also, the rugs were stained and many places and needed to be replaced. The pool was nice, heated, and clean, but there were not enough chairs or seating for the number of guests using the pool in the afternoon and early evening. Desk Staff was friendly, but seemed distracted. Cleaning staff was awesome.
July 30, 2015
Rated 4.0 out of 5.0 by Kat M. Consistency
Stayed here in July 2015 for business. Have been here several times before and is always consistent. Very friendly staff. Breakfast typical for HIE. Would recommend a room in the building to the left by the swimming pool. I've stayed in both buildings and it seems like the one nearest to the pool is quieter. Drawbacks: no microwave in room (unless you stay in a suite) and no workout room available.
July 28, 2015
Rated 5.0 out of 5.0 by CraigKaren Beautiful stay!
We had a wonderful stay at this hotel. We arrived a bit early and were greeted by a wonderful staff member at the desk. She was able to check us in so that we could get settled which was nice after a long motorcycle ride. The room was beautiful, clean and comfortable. The following morning we made our way to the breakfast provided. This breakfast was everything you could possibly want. The staff was attentive to details of refilling and cleaning up. While checking on the maintenance of the breakfast and the dining area, the staff was friendly, talkative and actually seemed to enjoy taking care of the guests. It was a wonderful experience and know that we will return when we have the opportunity.
July 24, 2015