Rated 4.7 out of 5 by 283
Rated 5.0 out of 5.0 by bbrc The expected Holiday Inn Express Experience
This hotel chain is our first choice. This hotel has not changed that opinion.
July 31, 2015
Rated 5.0 out of 5.0 by Crash 22 Holiday Inn Express Hamburg, NY
Very clean and comfortable room. Staff greeted you from the moment you walked into the hotel and made you feel like a part of their family. Enjoyed my staff at this hotel and would recommend it to anyone traveling through Hamburg
July 31, 2015
Rated 4.0 out of 5.0 by Chris110 Would stay again!
Booked this hotel for a travel baseball tournament. Staff was extremely pleasant, polite, friendly, and helpful. Needed and requested early check in time so my son could get ready for his game, and had no problems. Room was clean, and breakfast was very good. My kids enjoyed it most! The ONLY disappointing thing about this hotel is that the pool closes at 9:00PM. After playing a double header in 85 degree plus heat, our family looked forward to relaxing in the pool but was unable to. From our room, we could see the pool at the hotel next to us, and there were people in there after 9:30PM. The next night, we were told promptly at 9:00 that the pool was now closed and that we had to leave. Like I said, this was our only complaint, but a big one for us.
July 28, 2015