Rated 4.1 out of 5 by 235
Rated 5.0 out of 5.0 by Hokie Ed bonus points
not sure I received my 500 bonus points. Other than that my stay was good.
July 28, 2015
Rated 5.0 out of 5.0 by talltexan65 Great Hotel
When we first arrived at the hotel we were impressed with how clean and fresh smelling the lobby was. The whole area was very impressive with its 2nd floor ceiling.
The front desk staff was very courteous and friendly. We were at ease as son as we walked in the door.
Once we reached our room we were very surprised at how large it was. Having a separate sitting area was awesome. The beds were very comfortable and we slept like babies.
We will be definitely be staying again at this hotel when we travel.
July 27, 2015
Rated 5.0 out of 5.0 by SandyKR Great, QUIET stay even right next to the airport!
We were flying in and out of Houston International Airport for a trip to Mexico. We were a bit concerned that we would not be able to sleep since this hotel is quite close to the airport, but we could not have been happier!. The room, bed and pillows were super comfy and the room was really quiet.
We enjoyed our stay so much on the departure day that we booked at same hotel on our return flight into Houston!!
July 27, 2015
Rated 4.0 out of 5.0 by Richlav Needs attention to detail
Not our first stay, and not our first criticism. Room 322 bedroom air register is directed at the head of the bed (guest head). I awoke with cold air in my face every hour. Needs to be rotated 180 degrees to direct air upwards. The toilet and shower ran continuously, wasting lots of water. We used the stairs rather than the slow single elevator and noticed the the need for cleaning in the stairwells. Overall though, we'll probably be back!
July 22, 2015
Rated 2.0 out of 5.0 by HA_VFP AC NOT WORKING
This is an unacceptable issue, the location is Houston, TX, the time of year Summer! HI Express has never disappointed in many years but this is issue is going to keep me away for a while.
HI needs to revisit this property as it is in dire need for remodeling / major overhaul.
The staff, starting with the shuttle driver are FIRST CLASS! the state of the property is a disservice to the quality of your staff.
July 13, 2015
Rated 5.0 out of 5.0 by alohakim Great front desk staff
Went above and beyond to answer questions, give directions, etc
June 30, 2015
Rated 3.0 out of 5.0 by Telecomdon Bad Shuttle Service
If this hotel would use their own shuttle and drivers, I would consider staying there again. Room and staff were nice.
June 29, 2015
Rated 2.0 out of 5.0 by BUM1019 Brand New Old Hotel
Would not recommend - Poorly constructed and furnished!
June 24, 2015