Rated 4.3 out of 5 by 131
Rated 2.0 out of 5.0 by drhodes22 NO hot water in shower
After bringing to staffs attention , hot water was NOT fixed after first night.
August 25, 2015
Rated 5.0 out of 5.0 by happy in Iowa great beds and breakfast
The beds and pillows are awesome. Breakfast was very good and the best coffee ever. The staff was extremely attentive and polite. Great place to stay. i would definitely stay there again.
August 19, 2015
Rated 1.0 out of 5.0 by RRR323 Really bad experience
I checked this hotel after reviewing some others in the area. The web page for the Hutto Holiday Inn Express looked really nice and this made me reserve two nights there. When I got there at night, the first thing I noticed that it was being remodeled. This was not listed in the web page. I asked the staff how come they don't put that information on line, and she said she didn't understand why they should... that was not the reply I was expecting to hear.
The whole hotel smelled dusty, and the room was full of dust. Even the sheets and pillows smelled dusty. Now, the shower... I travel a lot during the year and IHG hotels are my always my preference, and of all those hotels, I have never seen a shower like this one... the drain was clogged with a lump of hair. It was so disgusting that I thought about moving out... unfortunately it was very late at night.
Sleeping was not better... the room had a lot of light coming though the bottom of the door.
The internet (Wi-Fi) was so slow, that it would drop my connection ever 5 to 10 minutes. It was so frustrating that I ended up using my own service provider to access the web.
Breakfast... well, the eggs were so saggy that actually looked more like soup. The sausage was cold, the ham burnt, cold, and hard. The pancake machine was broken, coffee was cold, and there was no one on sight to complain too.
The swimming pool was ok, The cleaning staff tried to help as much as possible, but it was already too late. I will never use this hotel ever again. From now on, I will double check the IHG hotels, as I can't trust their web pages anymore.
August 17, 2015