Rated 4.5 out of 5 by 500
Rated 5.0 out of 5.0 by Ricekw Another Great Stay
I have stayed here a few times. Always a great place to stay when flying out of DFW. Great staff, nice hotel and a good value. Thank you.
August 26, 2015
Rated 3.0 out of 5.0 by Po shyne Mr. Brown
The hotel was different from the other locates I have visited.
August 25, 2015
Rated 5.0 out of 5.0 by GAForages Best HIE experience to date, and that is saying something
After a very frustrating evening getting stranded at DFW, the staff at this HIExpress were exceptionally hospitable. They took my reservation, sent a shuttle to pick me up at the airport, gave me a free Dt. Coke, offered to take me over to a Denny's for supper, upgraded my room to a suite, and scheduled a time to take me back to the airport in the morning. They didn't know I was stranded by American Airlines at DFW. They just knew I was a good customer. The gentlemen who took me back to the airport was also extremely nice and helpful. I told him that I was out of cash and I apologized that I couldn't tip him. But, he said that was no big deal. He still gave me extraordinary service.
Bottomline: They took care of me. HIExpress ALWAYS takes care of me. I was already a devoted HIExpress customer and now I'm definitely so. The airline I flew with could learn a lot from HIExpress's focus on customer service. And I told them so on twitter.
August 24, 2015
Rated 5.0 out of 5.0 by carrie4767 DFW
I like the cleanliness of the room. The shower was very small and the lighting in the room was not very well placed. They needed more lighting around the full length mirror. This was my 1st trip for business and it was seamless. I always try to stay at a Holiday Inn express when I travel for leisure so this was an easy decision to pick another Holiday Inn express and I wasn't disappointed.
August 24, 2015
Rated 5.0 out of 5.0 by JimCa Sleep Quality
Bed was not comfortable - hard.
Pillows, too soft.
August 23, 2015
Rated 5.0 out of 5.0 by mmk1973 Business Trip
Overall experience at this Holiday Inn Express was great. Like the new look of the hotel, inside and out. Very comfortable feel from entering to registration to room etc.
August 21, 2015
Rated 5.0 out of 5.0 by demartin Clean and great breakfast
Check in was quick and easy. Room large and clean. Great breakfast variety each day and I appreciated breakfast being served until 10am to accommodate those who don't get up early. Definitely will stay at this hotel the next time I'm in town
August 20, 2015
Rated 5.0 out of 5.0 by jcollier Great customer Service
Everything was excellent, from the staff at the front desk to the amenities offered. We will definitely stay there again.
August 19, 2015