Rated 4,4 out of 5 by 97
Rated 4,0 out of 5,0 by Texasnative North Carolina Traveler
This Holiday Inn Express is very nice and comfortable. We had only one problem. The Hotel web site shows that you earn 2000 RWCLB Bonus Points for EACH NIGHT when you select and pay for the 2000 bonus point package. The IHG Rewards Club computers did not add up 2 nights of points on our account. The frustrating problem was trying to explain the discrepancy to the 3 IHG customer service reps. Finally, the third representative adjusted our account as a "Goodwill Jesture". The Chaffee-Jacksonville West representative, Samantha, called me to ensure our account was adjusted and that we received customer satisfaction. Samantha was very professional and easy to talk with...Thanks to Samantha.
14 de septiembre de 2014
Rated 5,0 out of 5,0 by Wintergreen Comfortable, clean and quiet
Excellent front desk staff. We had a small problem with our first room and the situation was corrected immediately. We could not have been more pleased. One of the best nights sleep we've had in recent travels. Great beds, clean rooms and very quiet.
Above average Holiday Inn Express. Newer facility.
5 de septiembre de 2014
Rated 5,0 out of 5,0 by Georgia Resisdent Wonderful place to stay
This was a wonderful place to stay. The only complaint I had was extremely minor. The curtain was sheer and I like to sleep in total darkness.
27 de agosto de 2014