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Rated 4.4 out of 5 by 156 reviewers.
Rated 5.0 out of 5.0 by Great Service Front desk personnel were most helpful and personable. The assistance in getting to and from the airport made using the property ideal for ease of travel for my wife and I. I travel for both business and leisure with the leisure becoming more common. We will look more closely for other properties like this one on future trips. We currently travel about 35 days per year. May 3, 2015
Rated 5.0 out of 5.0 by My stay in Jacksonville, Fl My wife and I stayed here in route home and walking in the door a young lady named Nicole greeted us and thank us for being IHG members and got us taken care of. The room was very nice and comfortable. We will be staying here again when we come to Florida, which we do a few times a year to visit family. April 24, 2015
Rated 5.0 out of 5.0 by Great Hotel! Super close to airport (5 minutes) Rented two rooms for one night. We spent the day in St. Augustine and stayed the night at the hotel in Jacksonville because it was close to airport and cheaper then St. Augustine. Staff was pleasant. Pool was warm hot tub was hot also pool was half inside and half outside. :) April 23, 2015
Rated 5.0 out of 5.0 by Great stay The place was very convenient to the airport, very clean, and the the staff was incredibly friendly. April 23, 2015
Rated 4.0 out of 5.0 by Threre Is a Spa! Even though the amenities on the website don't include a spa, there is one there. But, the door was locked before the posted 22:00 closing time, so a staff member had to let us in. April 21, 2015
Rated 2.0 out of 5.0 by Unsatisfactory service - door left open & light not replaced for 3 days I was extremely unhappy during my most recent stay. I requested the light bulb above the coffeemaker replaced and it took three days. On the 2nd day of my stay, my door was left open when I returned around 430pm. On the fourth day of my stay, my room was not cleaned properly when I returned to my room around 5pm. Dirty towels were not replaced, the bed was unmade and trash was not taken out. April 15, 2015
Rated 5.0 out of 5.0 by Outstanding Experience My family has come to love Holiday Inn Express. You get five-star quality at a discount price. Holiday Inn Express has the most comfortable beds and pillows of any hotel chain and a better breakfast than most restaurants. April 15, 2015
Rated 4.0 out of 5.0 by Nice staff - comfortable room Overall stay was a good experience. Room was clean and comfortable. The fitness center was in poor condition. The pool was clean, but the hot tub was not working. April 13, 2015
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