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Rated 4.6 out of 5 by 229 reviewers.
Rated 5.0 out of 5.0 by Great to be Back Easily accessible from interstate - Easy on Easy off - Great Hot Breakfast, makes for a good start to the day. The gym makes for good stress relief after work and fits in with my wind down time. Nice clean and cool room to settle in for the night. And they allow Pizza Deliveries. You just have to go down to the desk to pick it up. I'm good with that. April 19, 2016
Rated 5.0 out of 5.0 by good room and nice breakfast. travel with three other people and two are children under 7 years old. They were very content and in the room when not at the pool. The following morning they were able to enjoy a great breakfast to start out the day. April 11, 2016
Rated 5.0 out of 5.0 by Top Notch Hotel Only one minor issue we had was accessing the property from the main road. Once we entered the property it was nothing but a wonderful experience. Plenty of parking. Very nice employees and a very nice place to stay. April 11, 2016
Rated 5.0 out of 5.0 by Excellent room and service Recommend this hotel for business and leisure. Excellent room and comfortable amenities. April 6, 2016
Rated 4.0 out of 5.0 by Comfortable Stay Great Ambience, Good Breakfast Choices and Good service April 3, 2016
Rated 5.0 out of 5.0 by Another great stay! This is the second time I have stayed here in the last six months and it was just as good as the first time. Hotel is clean, bright, nicely decorated. Front desk staff is outstanding. As I was traveling alone, the night staff upgraded me to a King room at no extra charge.Room was very clean, bathroom was very clean (and I am VERY picky about this!). Holiday Inn and Holiday Inn Express have the best bed linens, mattresses and pillows. Breakfast room was clean, food choices were good. There was a very large group there when I went to breakfast and the staff managed the space, food quantities, etc. very well. The only improvement I would suggest would be to relocate the outside smoking section away from the front door and add another bench or two out front for non-smokers. I will only stay in this hotel when I come to Jacksonville! March 23, 2016
Rated 5.0 out of 5.0 by Great Staff - The staff that I work with at HIE is Indispensable and Fantastic. I'm on a tight schedule and need 10 plus rooms a week, no exceptions. With General Manager April Erstad, Assistant GM Samuel Hussey along with Rodney Walker in my corner they are making obtaining accommodations one of the smoothest aspects of what I need taken care of every single week. I'm here at this location for the foreseeable future as long as I have these folks that continue to work with us. I consider them part of our team. They are exceptional at what they do and I appreciate them greatly. March 21, 2016
Rated 5.0 out of 5.0 by Friendly staff Hotel was clean and comfortable, the staff was friendly. March 16, 2016
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