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Rated 4.3 out of 5 by 199 reviewers.
Rated 4.0 out of 5.0 by Location it is very close to the Jacksonville cruise ship port which is what I was looking for when booking. June 30, 2015
Rated 5.0 out of 5.0 by Great service, bathroom could use some work Our bathroom sink faucet dripped the entire stay and the water pressure in the shower was pretty weak. All of the staff we encountered were extremely friendly and helpful, they even gave great suggestions on where to find some great restaurants and shopping. We loved how easy it was to access the shuttle for our cruise both to and from the ship. The breakfast buffet provided variety, but the quality of the food was lacking. If we ever cruise out of Jacksonville again, we would consider staying here again. June 8, 2015
Rated 4.0 out of 5.0 by Family Wedding We stayed at this hotel for a family wedding with 4 other families. The hotel was great. The staff was friendly and the hotel was clean. The breakfast bar was great and Denise made it a very pleasant breakfast. She was very friendly, helpful and caring. The only downside was not a lot places to eat close by (although numerous place about a 5 - 10 min drive). Also, our room seemed small compared to other family members rooms. Thank you for the hospitality June 4, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. Very friendly staff. Conveniently located to cruise terminal. Very comfortable beds. Safe environment. Fast food restaurant located within walking distance. June 4, 2015
Rated 4.0 out of 5.0 by bedding When we went to bed the bedding was very damp.We called the front desk and were told we could come down and get new linen and replace it ourselves as the Lady behind the desk said that there was no on working in housekeeping at night and she was alone.if we had called approx. 10 min earlier she would have been able to come up as the last shift was still there.She was kind enough however I think that the hotel sould have housekeeping staff on 24 hrs/day,as you never know what can happen and when it could.Other than that our stay was good. June 3, 2015
Rated 5.0 out of 5.0 by P Smith Great updated hotel. Front service was extremely helpful and pleasant to deal with. Beds were heavenly and the pillows were very comfortable. Bathrooms were very clean as well as the room. We did not hear any outside noise. Convenient to restaurants and the port. I would recommend this hotel to my friends and family. May 31, 2015
Rated 2.0 out of 5.0 by Could be better Could be better - the gym was a joke and no fruit for the continental breakfast May 29, 2015
Rated 5.0 out of 5.0 by Easy Access to Jaxport Love, love, love Holiday Inn Express and Suites, Jacksonville-Blount Island! This property is nice, clean and comfy. It is easily accessible to Jaxport. Highly recommend this property to others. May 29, 2015
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