Rated 4.5 out of 5 by 167
Rated 4.0 out of 5.0 by Cooper's Mom46 Good hotel
I can always rely on Holiday Inn Express to provide a clean and comfortable place to stay. We enjoy that they include a hot breakfast with several protein choices, and this particular hotel did it better than many other HIEs where I've stayed. The food was warm and fresh.
May 18, 2016
Rated 5.0 out of 5.0 by Hey Jorge Perfect stay In Jacksonville Texas
The place was great clean and beds comfortable and food in the morning was great.
May 18, 2016
Rated 5.0 out of 5.0 by healer70 We love this place
This Holiday Inn Express is really nice as are almost ALL of these hotels...excellent beds and a very attentive staff really help too.
May 15, 2016
Rated 4.0 out of 5.0 by radar76111 Comfortable bed, excellent staff and service.
Hotel is very accessible. We were there for a wedding and the locations were a short distance. Small problems were addressed quickly. Our GPS failed us in reaching The Legacy for the wedding reception and the front desk was very helpful. Always greeted coming and going no matter the time. Have already recommended this location to my nephew for his next visit to Jacksonville.
May 10, 2016
Rated 5.0 out of 5.0 by dark22 Clean Hotel
Nice hotel easy access very nice staff bed was comfy and clean
May 10, 2016
Rated 4.0 out of 5.0 by Travel 101 Pillows and duvets
We always find that there is no such thing as a "firm" pillow provided at Holiday Inn Express or other hotels. Despite the "firm" name on the pillow cases, all of the pillows are soft, mushy and uncomfortable.
The duvet is the worst thing that has ever happened to American hotel rooms. They are so awkward and hot that most people have to use air conditioning, which is the opposite of "energy efficient" or cost effective. A comfortable cotton blanket (not the foam ones) is what people prefer. So many sheets are also wasteful and and we pity the staff who have to manage this kind of trendy, ridiculous bedding, including the useless bed "scarves."
Surveys have no purpose if nothing changes for the better.
May 8, 2016
Rated 5.0 out of 5.0 by Grandmaskarate Very clean room and comfortable bed.
Enjoyed my stay in the extremely clean room. The bed and pillows were very comfortable. The room was attractive and everything we could possibly need was provided. The breakfast selection was fantastic as well. I will certainly stay there again!
May 6, 2016
Rated 5.0 out of 5.0 by Jdazzle Great Stay
I would stay here again if I ever find myself in Jacksonville, TX. Good hotel
May 2, 2016