Rated 4,2 out of 5 by 221
Rated 4,0 out of 5,0 by Shack2 Good for short overnight
We were unable to make our evening International flight and needed a close place to stay. Having enough priority points plus $70 we chose Holiday Inn Express for the convenience and complimentary JFK shuttle. Rooms were clean, they were out of the priority welcome bag but offered extra priority points for our account which we gladly accepted. Breakfast was ample with fresh fruit and good choices. Had only one issue which we have been assured by management will be resolved. Upon check out we asked for a receipt. We were told we owed nothing and there was no receipt to be concerned about. I should have insisted as the next day when checking our credit card charges there was an extra $60.88 charge for which we had no clue. We immediately alerted American Express who forwarded it to the hotel. The manager immediately sent us an apology and said it would be resolved within 2 working days. We are now awaiting the outcome. Other than that for a short stay we were pleased with the staff, service, the cleanliness of the room and how quiet it actually was for being on the 3rd floor.
24 de febrero de 2014
Rated 4,0 out of 5,0 by HIVCmember13 Handy to JFK
Left too early for breakfast but they gave us a breakfast bag which was all we needed. No places to eat within walking distance but we took a cab as recommended by the front desk to Lenny's Clam Bar which was worth the trip.
21 de febrero de 2014
Rated 4,0 out of 5,0 by Name42 Great Staff
Great Staff -everyone was very friendly.
The managers reception didn't happen and the breakfast was put out late. The tardiness was frustrating but the front desk staff was extremely nice and friendly.
Very close to the airport which was really nice. It did take a while for the shuttle bus to pick us up at the airport.
18 de febrero de 2014