Rated 4,3 out of 5 by 28
Rated 5,0 out of 5,0 by Miller64Miller Blown away!
From the first phone call making the reservation to checking in, breakfast, checking out - everything was perfect. Clean rooms, comfortable beds, good breakfast, and the staff is so friendly. Wasn't expecting much in Levelland, TX, and was blown away by the whole experience. We will definitely be back.
6 de diciembre de 2013
Rated 5,0 out of 5,0 by Dell45 Clean, comfortable bed and great service.
The bedding was very comfortable and clean. The room was clean and appliances worked. I would stay at this facility again and recommend it to others.
27 de noviembre de 2013
Rated 2,0 out of 5,0 Historically-Good. Currently-A Hassle
The hotel has been an easy to stay at, comfortable place in the past. Due to recent staffing changes, I have had several issues during my recent stays. While they are doing what they can, it is not the Holiday Inn Express that I have come to expect. Shortages in staffing prevented several of the rooms I had rented from being clean by the end of the day. Front desk personnel at the time of checkout were unfamiliar with the system, requiring me to call back after the weekend, several times, to receive invoices. Washing machine has been out of order for the last couple of months, with the only explanation being that it is a "warranty part". Will I stay here again? Not if I can avoid it. Will I stay at an IHG hotel again? Definitely. I will just be staying elsewhere in Levelland.
11 de noviembre de 2013