Rated 4,5 out of 5 by 209
Rated 5,0 out of 5,0 by London Vacay Great Stay
The room was modern but most importantly, it was clean and housekeeping was diligent in maintaining it without being intrusive. The location of the hotel is perfect. The train station is right behind the hotel (which surprisingly was not loud-could barely hear it) and there's a bus stop right outside the door of the hotel. The area is a quick 25-minute ride to the city of London. Our hotel floor was pleasantly quiet, the staff are attentive and courteous. They answered all of our questions and are on staff 24-hours. The free breakfast was very much appreciated and saved us money from having to buy outside food. It is mainly eggs, sausage, and a variety of breads with tasty flavors of coffee and juices. The staff also monitored the area to readily clean up after you. The ambiance of hotel was very nice, clean, organized look. There is a customer service feedback stand where you drop a green token for the day's good experience or red token for that day's bad experience. Green tokens were the most in the stand which was visible for all to see upon entering and exiting.
24 de octubre de 2014
Rated 5,0 out of 5,0 by christine 63 Room clean and comfortable
This hotel wasn't my first choice, the other being more central to London and was fully booked, however, the standards were excellent, the room was clean and very comfortable. The staff were friendly and helpful. The location was further from London centre than I would have preferred though the tube station was only 2 minutes walk away and the journey was around 20 minutes into London so wasn't too bad.
As for the locality of the hotel, we didn't have much experience other than walking to and from the tube station. Although on our last night we did visit The Castle pub, just across the road from the hotel. We decided not to travel into London on the last night due to very poor weather and looked for somewhere local to eat and The Castle was recommended, the food and service were excellent and the staff very friendly.
23 de octubre de 2014
Rated 4,0 out of 5,0 by leedsuinited Convenient location and good service
The location is very convenient as it is very close to the North Acton station. Only problem is that there is no lift at the station, so it is tough if you have many bags to carry up the flight of stairs. Service is generally very good and staff are very friendly.
20 de octubre de 2014