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Rated 4.1 out of 5 by 331 reviewers.
Rated 4.0 out of 5.0 by Did what I needed Location slightly tricky to find but I would know better next time. Usual courteous welcome, efficient attention to room allocation and a follow up call shortly thereafter to make sure all was OK. Decor and facilities in good condition. Quiet location, so no extraneous noise and hence a decent night's sleep on a comfortable bed. Blackout curtains would have been better than those fitted, there was some light showing through all night and in the morning, and do I like a really dark room for sleep. Shower room clean and well maintained - although initially I did think that there was going to be no hot water through the shower, I had to run it for a few minutes before it came through. Breakfast was what you expect but not particularly well stocked - I had come down just after 6.30 when it started, and already the room was busy, so maybe they were just caught on the hop a bit. Friendly and efficient check out, no bill problems. May 22, 2015
Rated 4.0 out of 5.0 by Good place to stay in Croydon Good hotel. Parking an issue (nothing on site - 5 minute walk away) and breakfast (as always in HIE) poor choice and not all that! May 21, 2015
Rated 5.0 out of 5.0 by Ritorno a Londra.. Consiglio molto questa struttura. Ottimo rapporto qualità / prezzo. Colazione ottima, staff gentilissimo, camere pulite e silenziose. Si raggiunge velocemente il centro di Londra. May 14, 2015
Rated 5.0 out of 5.0 by Good clean friendly hotel I'm a Gold elite member and i''ve stayed here at several holiday Inn expresses and I have to say the one at Croydon is by far the most friendly and helpful the team members including Cynthia, Jessica and cherrelle where extremely friendly and made my stays here more comfortable. May 12, 2015
Rated 4.0 out of 5.0 by Friendly and comfortable I stay regularly at the hotel as it is friendly and comfortable and easy to commute into London. The welcome from the front desk is always excellent. The decor could be updated but the great service makes up for that. May 11, 2015
Rated 5.0 out of 5.0 by clean and comfortable a good hotel, clean, comfortable and within easy access of Croydon shopping centre. I stayed in the week and it was vey quiet. Staff were helpful and accommodating. May 10, 2015
Rated 5.0 out of 5.0 by Home from home I always feel very relaxed and comfortable in this hotel as though I am at home. The staff are always polite and friendly but not to the point where it begins to appear fake! I have felt quite conscious in some hotels when I am in and out past reception but I never feel like this here. This is especially true following a night out when I arrive back generally after 5 with my shoes in hand, the staff seem to give a knowing smile as though this is how they party... Not all hotels have such understanding staff lol. They also remember things such as the fact that I like to use the gym which makes the stay a bit more personal. The Holiday Inn Express is obviously meant to be a budget hotel but it never has a budget feel and I get annoyed on the odd occasion that I overhear customers complaining at reception because it appears they think they are staying at the Dorchester (I still prefer HIE Croydon. May 6, 2015
Rated 5.0 out of 5.0 by Another pleasant stay. I really enjoyed my last 5 night stay at the Holiday Inn Express in Croydon. Staff were friendly and pleasant as always. Room was fresh, clean and contemporary. All IHG system standards were met on this stay. This site is an extremely good-value hotel for visitors to London. Despite being in Zone 5, it's a short train ride from East Croydon National Rail station into London Victoria National Rail Station or London Bridge National Rail Station. There are easy connections with London Underground upon arrival in Central London. If you're visiting from abroad or out of town, make sure you check the Transport for London website for details of the best value ticketing for your travel during your stay. Special thanks to Nikki for the warmest of welcomes - as always! May 4, 2015
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