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Rated 4.4 out of 5 by 636 reviewers.
Rated 5.0 out of 5.0 by November stay Overal stay was very pleasant. Before arrival I got confused by various different information about internet and internet charges as somewhere on web site mentioned for free somewhere mention at a daily fee. I wrote to the hotel and get a reply the same day. Upon check in I had to remind ourselves to the front desk as the room was not ready yet, which was fine. However we were seated and asked for waiting for answer about either room or when it was ready, which did not come. During peak breakfast time it was dificult to dine on one own. When I was in a long and slow buffet line to get some more food and drink, the cleaning lady completely cleaned my unfinished items from the table and table got occupied by other people. I was sorry for the untouched food rather about occupied seat. Some tables were cleaned and left wet, which did not look appealing to dine. November 26, 2015
Rated 4.0 out of 5.0 by Excellent reception Service at reception was excellent - friendly and helpful. November 22, 2015
Rated 3.0 out of 5.0 by Room medium comfort but b'fast very poor During our 5 day stay, we asked on several occasions for fried egg and some english bacon, however none was available. We also asked for bananas. The excuse on each and every day was that supplier was expected SOON. However never turned up in time. Taking into consideration room space & facilities, we must say that expectation as to price quantum, was a bit less than other hotels in the same area. It is fair to compare like with like. Other hotels in the same category, have restaurant service available in the evening, after a day spent roaming about. One needs to relax and avail of a reasonably priced meal without the need to go out again. We hope that in the future if we might decide to make use of the hotel, it is augered that all the above shortcomings would be addressed. November 22, 2015
Rated 5.0 out of 5.0 by Great experience Stayed here for a week and it was well worth it. Walking distance to 3 Underground stations. Also a nice walk to Warr Harley Davidson. While the breakfast choices may be limited to some guests standards I didn't find this to be so as I had sufficient choices to suit me. Staff was excellent. Room was clean and housekeeping did a great job daily which was also checked by a supervisor. GM shows he does care strongly about customer service and satisfaction and it reflects in the employees attitudes. Having stayed in several other hotels nearby (Kensington) I found this Holiday Inn to be far better than they were and for less cost. Unless future plans dictate otherwise, this is where I'll stay when I return to the UK. November 21, 2015
Rated 4.0 out of 5.0 by G Shah It Was nice and Clean room and bathroom. Bathroom door was placed in a way that I caught up my hand while trying to shut it. Staff was 10/10 but breakfast was 5/10. Wont stay here in future because of very bad pillows and I couldn't sleep at all. Sorry :( November 21, 2015
Rated 5.0 out of 5.0 by Great hotel in a convenient location Pleasantly surprised by my stay in the London- Earl's Court hotel! Great customer service from the moment I walked into the hotel until the moment I left. Could not fault the staff. Everything you want from a hotel in London November 20, 2015
Rated 5.0 out of 5.0 by guter Service Ruhiges Hotelzimmer mit guter Anbindung an öffentliche Verkehrsmittel. Mitarbeiter sehr freundlich und hilfsbereit. November 20, 2015
Rated 5.0 out of 5.0 by Nice and friendly hotel well placed, well staffed in a nice area with lots of life and close to central london November 20, 2015
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