Rated 4,1 out of 5 by 228
Rated 2,0 out of 5,0 by JCase The bad but good shuttle
Returned my rental late at night and was told that the shuttle would be able to pick me up from the Avis. Called and was told that they were going to send the shuttle. After waiting 30 min, no shuttle so I called again but no answer. Waited again but still no shuttle. Looked on my phone and saw that it was less than a mile away so I just walked. Walking in an unknown neighborhood at 11pm isn't fun and it wouldn't have been an issue if somebody would've just told me to go to the airport to get picked up.
Shuttle the next morning was easy though and on time with zero issues. Breakfast was good. Was recognized as an IHG Rewards member but not of status.
28 de noviembre de 2013
Rated 5,0 out of 5,0 by OzJohn Comfortable convenient room at a fair price
Due to an oversight on my outgoing flight booking, stuck in LA for an extra night. Quick lookup online and was able to book my room from the airport for that night even this late in the evening. Great service from airport shuttle and reception on arrival. Useful information for next days visit to Santa Monica via public transport. Assisted with looking after bags for the whole day and shuttle return to the airport. The room itself was fantastic with a large King bed, relaxing chair, great TV and a nice hot shower. Would defintiely be comfortable staying again. Free wifi was also an added bonus with no further phone service on my temp phone. No restaurant
27 de noviembre de 2013
Rated 5,0 out of 5,0 by KWall Great staff
The staff was so polite, helpful and knowledgeable. I would stay here again on my next visit
24 de noviembre de 2013