Rated 4,6 out of 5 by 66
Rated 2,0 out of 5,0 by Drjoy Worst HIE ever
I always stay in HIE when I travel and this was the only time I have had such an awful experience. They did not tell us our room was next door to where smoking started and the entire floor was almost unbearable from the smell of cigarettes. We even put a towel under our door, but the smell creeped in and I coughed all night. Our toilet stopped up (just from urination), so they brought us up a plunger, but WE had to unstop it and it kept clogging back up. AND, our air conditioning didn't work. It would come on for a while, then click off and not because the thermostat needed to be adjusted. Just stopped. We had to leave just the fan on, which made the smell even worse. The rate I had on my confirmation email was less than what I was charged. They did fix that, but it was the only thing. I talked to the front desk the next morning and told her that I have never complained or had a bad experiece. She assured me the manager would call me the next day. I still haven't heard a word from any of them. If they had tried to resolve the issues, I wouldn't be writing this review, because I know things can happen.
21 de noviembre de 2013
Rated 5,0 out of 5,0 by travel2c checking out and checking in was both quick and friendly
Everything was clean. Staff helpful. Food was very good and hot. Room was clean When checking in was offered the best price for two groups looking for a room
11 de noviembre de 2013
Rated 4,0 out of 5,0 by AlanB5691 Always a good bet
This is my one of my favorite hotels to go to. I do a lot of travel and always see smiling, nice people here. They make you feel so welcome. Clean and nice to stay at.
3 de noviembre de 2013