Rated 3,9 out of 5 by 54
Rated 4,0 out of 5,0 by becca06 Room cleanliness
Please see previous documentation, we were not happy with the way the room was found when we checked in the evening of June 26th, 2014. There was dirty towels on the back of the bathroom door, dirty wash rags in the shower, and a wad, yes a wad, of hair rolled up in the "clean" blanket for the hide away sofa bed. All of that was disgusting to see for your guests.
10 de julio de 2014
Rated 5,0 out of 5,0 by 1Roe Great services
Everyone was friendly all the way around. Wished we could have stayed longer but that thing called life brought us back to reality.
9 de julio de 2014
Rated 3,0 out of 5,0 by Horsegirl212 Not happy....
So I usually stay here everytime I come to Kentucky and for the past many times I've stayed it's been great the staff is really nice especially the maids. But on my last visit here which was very recent I drove 6 hours from Michigan and got to the hotel a little earlier around 1:00 in the afternoon. So a guy manager was behind the counter and told me no rooms were cleaned yet and I had to come back and I said, "really you don't have one room available? I would like to take a shower since I just drove six hours and I had a party to attend too." But he said no so he told me to come back in an hour so I came back around 2:00 and a older lady behind the counter was helping me and I told her I was just in about an hour ago and a manager guy told me a room would be ready for me in an hour so she's checking stuff on the computer and she said to me, oh well we don't have any rooms yet you will have to come back in an hour and while this was happening another couple was checking in beside me with another lady behind the counter and getting their room key I was so frustrated and disappointed but she finally gave me a room key and since that experience I don't think I would stay here again......
7 de julio de 2014