Rated 2,7 out of 5 by 49
Rated 1,0 out of 5,0 by TMM1 Worst Holiday Inn Express Ever
This was by far one of the saddest Holiday Inn experiences I have ever endured. The staff was surly upon check-in, the room was dirty at best, the beds were horribly uncomfortable and the carpet was extremely worn down and very dirty. The power kept going off in the room due to a faulty beverage heater pot and we had to get help twice - that was one of the few good points. The food was marginal in the restaurant and there seem to be some kind of disconnect between the hotel and the diner. I am glad we were only there for one night and that I used my company discount to reduce paying for this disgrace of a room.
29 de noviembre de 2013
Rated 4,0 out of 5,0 by Holidaymaker2013 Excellent value for money, large family room is great, all new
This was a great choice. The only downside of this hotel is that it is hard to find without a GPS. Madrid is a pure highway chaos. The area is noisy but that can be expected. Definitely recommend for all those that need to stay near the airport. Drive time to the airport is around 10 minutes. Underground garage cost €13 per night which is overcharged given the fact that a family room incl. breakfast was €56. However there were several parking places behind the hotel, which are free. Staff was polite and helpful. Breakfast was allright.
Price level at the bar as well as of the hotel menu is acceptable. The hotel is best reached by car.
1 de noviembre de 2013
Rated 4,0 out of 5,0 by Bibiche No shuttle to airport !
We chose this hotel because we thought that it was situated next to the airport and that we could easyly reach it.
We had to take a taxi (costs 25 € at least) to go to the airport.
28 de octubre de 2013