Rated 4,0 out of 5 by 138
Rated 5,0 out of 5,0 by kqlr36a The best hotel in the Holiday Inn Express chain
This hotel is a true gem! The staff are friendly and concerned about the guests. The fresh baked cookies just add to the warm home away from home feeling and the location is great! Close enough to Monterey and reasonably priced. This is a must visit property!
12 de septiembre de 2014
Rated 1,0 out of 5,0 by SLO Joe Check your room before you leave, no one calls you back
Overall the stay here was fine,. The staff I meet face to face was top notch. However, we remembered we left some children's clothes in the room and when I called back is when our stay there soured. No one could check lost and found, no one called us back when they said they would. Finally my wife was told no one found the clothes. Well that means two things. One the clothes were found and walked out the back door. Or, two the room was not cleaned very well and therefor the clothes were not found or found and not reported properly. I gave this hotel one star for the complete lack of customer service when we called about the lost clothes. The "not finding" of housekeeping staff I took with a grain of salt.
5 de septiembre de 2014
Rated 5,0 out of 5,0 Great Vacation, Great Hotel
My family and I had an amazing trip to the Monterey Peninsula. The Holiday Inn we stayed at more than exceeded our expectations. The staff was extremely friendly, the room was clean and spacious, the breakfast had something for everyone in the family, and they gave us great recommendations on restaurants and activities. The next time we come back to Monterey, we will definitely go back to the Holiday Inn Express!
3 de septiembre de 2014