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Rated 4.4 out of 5 by 229 reviewers.
Rated 5.0 out of 5.0 Great stay, close to New York Let me get started by saying this hotel is not perfect for tourists visiting New York. It is around 1 hour on public transit (buses/subway), or a 20/30 minute drive. If you're willing to travel in, however, it is a great place. I personally prefer staying just outside of cities to get a real true sense of atmosphere and it lets my indulge in more local activities. The hotel is located next to the highway, however noise was not a problem for me. The only noise that was a problem was actually from the car park whereby people would often stand around talking etc. This usually stopped by around 11:30pm though. The room was great and has what you need. A nice, comfortable bed. A clean bathroom with a shower that works and has a good range of temperatures. The hairdryer in the room wasn't overly top notch, but that is too be expected and it appeared to be a pretty common hotel hairdryer. Check-in was quick, with the WI-FI password being given to me without the need to be asked for. WI-FI was pretty fast for Facebook browsing etc, however at peak periods (during the evening) it did get slow and would on occasion completely lose connection. I did try to download a program that was 358mb and it would have taken 7 hours to download. Not great, as usually it takes me seconds. Value for money was relatively good, however be sure to check around for the best price. I didn't and unfortunately was caught out by that. Overall, though it was a great stay and I would definitely return and recommend it to others. May 21, 2015
Rated 5.0 out of 5.0 by Great staff The stay was wonderful. The staff was amazing. My check-in was super fast and friendly.Both ladies, Faiza and Roxanne were a great help. They gave me plenty of menus for restaurants that deliver to the hotel and places in the neighborhood to dine in. The room was very clean and the beds were super comfortable. Breakfast was very good and the breakfast staff was very attentive to my needs. At check out Vickie helped me with the directions to the city. Bottom line great location, wonderful staff and rates are good. May 16, 2015
Rated 5.0 out of 5.0 by Great stay Kind and helpful employees, very clean hotel, near everything in NYC May 12, 2015
Rated 4.0 out of 5.0 by Comfortable, easy access. The hotel overall was good, convenient, with very pleasant staff. The rooms were a little smaller than I'm used to from other H.I. Express locations May 6, 2015
Rated 4.0 out of 5.0 by Good quality for the price Really the only draw back is that not all rooms have a refrigerator. We have items that need to be kept cold and had to purchase a small ice-chest for the stay. Overall, it's a nice hotel and we would stay here again. May 6, 2015
Rated 5.0 out of 5.0 by Great Hotel fo a Reasonable Price This hotel is really nice, the staff is very friendly and responsive to your needs. Is a little far from the subway but they have a shuttle that pretty much takes you anywhere near the hotel. I will stay at this hotel in my next visit. May 5, 2015
Rated 4.0 out of 5.0 by Great Place to Stay in Queens, NY The hotel was really nice; the people, the breakfast and service were Terrific! I did not like the TV nor the clicker and that was needed to help us relax. May 4, 2015
Rated 5.0 out of 5.0 by Eric Great place to stay for business travel. The staff was very helpful. April 27, 2015
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