Rated 3.5 out of 5 by 204
Rated 5.0 out of 5.0 by livingandlearning Expected level of comfort and service
The Holiday Inn and Express in Mesquite, Texas offers what is expected of the Holiday Inn Express brand.
The room was clean. The bed was on the softer side, but comfortable. The edges of the room carpeting appeared dusty. I check the edges of carpets for a reason and have rejected hotel rooms if the edges are too dusty or contain items. I accepted the first room I was offered which faced the parking lot. There was much traffic noise from the major highway next to the hotel; however, I slept well.
The lobby and dining area is quite small. The hotel itself has been heavily used, and the walls in my room contained many1 to 2 inch dark colored circular spots. I did not complain as I assumed the hotel knew but did not care. Had I noticed them upon arrival, I would have asked for another room. The spots were too numerous to be accidental. The spots covered a section of one wall, went around the corner towards the bathroom and were even on the wall opposite of the bed like in a horror movie. This was a maintenance issue of a type I have never seen - and I travel a lot. I only mention it here so that other travelers are prepared and not caught off guard when they wake up to all those spots.
Suggest calling the hotel to determine if it has a microwave and refrigerator andif pool is open.
The staff was pleasant and the parking was plentiful. During events at the nearby convention center, this hotel may be completely booked, so reserve in advance.
I would stay here again and recommend it for all types of travelers including those with children. On the night I was there, the hotel was quiet, but I suspect that when events are taking place at the convention center, the hotel may be quite active. It is a bit more costly than expected for what it offers because it serves the nearby convention center.
October 4, 2015
Rated 5.0 out of 5.0 by TANTFAM Great location, great service, overall clean appearance.
We have stayed at this hotel location several times over the past 10 years. The hotel staff is attentive and very nice. We have never experience any problems and not one time have we had to change room because of a problem, nor have we arrived and had to wait to check in. We will continue to stay here
October 1, 2015
Rated 5.0 out of 5.0 by Oldcuss Mesquite
Safe area , eating places nearby , easy access off interstate , nice stay...
September 9, 2015