Rated 3.4 out of 5 by 184
Rated 1.0 out of 5.0 by MC1974 Terrible
Before booking my week long stay at this "MOTEL" I read the mixed reviews and decided to take a chance. And indeed it was a chance I now regret. On arrival to my room I noticed a very stale excessive Smoke odor, lumps and lumps in the carpet. I am a true Holiday Express stayer as I have stayed in several Hotels without any bad experiences over the last 3 years. This Hotel is OLD and outdated, traffic from the interstate makes it impossible to sleep. The ONE single OLD elevator was slow and very musty. The TV Volume would go off and on while watching it. I cancelled my stay here after one night and moved to another HOTEL. While checking out this morning the Hotel clerk was nice but never bothered to ask how my stay was or why I was checking out 3 days earlier than expected. I don't expect a generic insincere apology from the Owner as the reviews speak for themselves. Beware Do not stay here you will be very very disappointed. This is a True review written by a true visitor that will never stay here again.
July 28, 2015
Rated 5.0 out of 5.0 by Ironmage Slow elevator
Other than the slow elevator and the TV screen freezing for a few seconds while watching TV, my stay was excellent.
July 21, 2015
Rated 5.0 out of 5.0 by MC19685691 Good hotel
The hotel was very clean and the staff was friendly.
July 21, 2015
Rated 3.0 out of 5.0 by worktripper It was ok
My stay at the Holiday Inn was ok. The hotel could use some updates - it was looking pretty worn. Beds were okay but in need of replacement. The AC worked great! Which was helpful when outside temps were around 100. Breakfast was fine.
There was some noise from the freeway - but not too bad. Only other issue was housekeeping could use improved. My room smelled like a freshly cooked hamburger and I found Dorito crumbs in the other bed and on the floor...makes you wonder... Also, I forgot a t-shirt there and when I went to retrieve it, no one could find it.
July 20, 2015
Rated 4.0 out of 5.0 by grandmazee great service
Front desk personnel was great and extremely helpful. Was extremely disappointed in cleanliness of room.
July 9, 2015
Rated 1.0 out of 5.0 by RLJ529 Terrible stay in Mesquite, TX
Hotel was run down, smelled like an ashtray, was unclean, had stains everywhere, the bedding felt damp and dirty. Staff was fine, but I would not stay there again and seriously question HIE standards bc of it.
June 29, 2015
Rated 4.0 out of 5.0 by Bobb12345 Hotel
Hotel was a good fit for business travel, but I would not consider it for vacation or leisure.
June 23, 2015
Rated 4.0 out of 5.0 by Wulfang Variable
If you get a good room then you are set.
Bad room and your needs will be addressed as promptly as possible.
The staff did the best they could to make for an ultimately good stay.
June 23, 2015